Dear Amazon Sellers & Support Team,

I am reaching out to seek advice and assistance regarding the deactivation of my Amazon Seller Central account. Recently, my account Shoppix AU was deactivated, and I was informed that it was due to an issue related to account verification. I was asked to submit documentation to confirm my identity and account ownership.

However, after submitting my appeal, I received a response stating that my account is linked to another Shoppix AU account in the United States marketplace. I want to clarify that I have never created or knowingly operated another seller account apart from my current one. I was unaware of any additional accounts under my name until I received this notification from Amazon.

I have since followed up multiple times, requesting more details on how my account was linked and what specific steps I need to take to resolve this issue. Unfortunately, I have not received a clear response, and my account remains deactivated. This situation is significantly affecting my business, and I am eager to resolve it as quickly as possible.

I would appreciate any guidance from fellow sellers or Amazon support on:

✅ How to proceed with this issue regarding multiple account concerns.

✅ The best way to escalate my case for a quicker response.

✅ Any similar experiences and how they were successfully resolved.

I am fully committed to complying with Amazon’s policies and just want to ensure that I take the correct steps for reactivation. Any insights or support would be greatly appreciated!

Thank you in advance for your help.