forgot to print box labels
I am a new seller. I didn't knew that you are required to print and put the fba shipping labels on the boxes and my supplier just sent the inventory. He only added the FNSKU labels what would happen now? I am so scared. Can someone please, help me
forgot to print box labels
I am a new seller. I didn't knew that you are required to print and put the fba shipping labels on the boxes and my supplier just sent the inventory. He only added the FNSKU labels what would happen now? I am so scared. Can someone please, help me
9 replies
Seller_4zBzdtgCyS9EI
I've got an airplane, wanna come over and try flying it? No? Then why jump into running a business without to educate yourself? If you are very lucky, they will locate and check in your products and assign them to your account. Then you will get an FBA ding, because they take this sorta thing personally and there is no allowance for mistakes on Amazon. If it happens again, they may restrict your ability to use FBA
Seller_JEZM0XKCFBgyp
Can your supplier intercept the package and have it returned to them, or was it already delivered?
Seller_Qbd0RsfZFEZBY
This is accurate. Also if you are lucky they may refuse the delivery and send it back. What is more likely is they will accept the delivery but identify the lack of box labels as a process variance and set your shipment aside for investigation. That will likely delay the processing of your shipment by a month. Once the shipment is looked at manually the coorelation between the pallet labels and FNSKUs should be enough to add the items to your inventory. But the variance will trigger an inbound performance notification. Depending on you account metrics this can cause a warning, corrective action or pollicy violation that will prevent you from using FBA for a term.
If there are no pallet labels the shipment will likely be rejected and sent back.
Seller_Qbd0RsfZFEZBY
Whoh boy, no telling, they will likely just send it back. If they open it they will see the FNSKUs and attribute the inventory to your account but thats a 50/50 at best. Imagine Amazon getting a UPS package with no box label....
TaylorR_Amazon
Hello @Seller_MUpzHSYggQeCa, mistakes happen! There isn't a great way to predict how this will be handled at the fulfillment center. If the box is accepted, plan for an extended receiving process.
If needed, you can open an investigation once that shipment is closed. See tips here: What to do if you have a lost or delayed FBA Shipment. You may receive an inbound performance alert and will need to acknowledge the problem.
Keep us updated on the outcome here! Thank you.
