Hello Amazon team,

My account has been deactivated as Amazon system suspect that my account somehow is linked to another account which was deactivated. in past After consulting with Account health team, they informed me that the other account was in France market place and was created in 2019. I informed the Amazon that I only have one account which I created in 2024. Amazon agent told me to justify everything I have told them to the review team in a professional manner. I have told them everything and, told them my future plans to keep my account secure and safe. I have submitted appeal two times now. But, they have rejected the appeals and only saying we don't have enough evidence to reactivate your account. What evidence they want me to provide? They are not being clear. There is not even an option on the submission to provide any evidence. Even if there were I only have my Passport as a form of my ID and bank statements.

Can anyone please help me.

Thank you.

Its been over a month now my account has been deactivated. SO in march this year i have sold 40 units of one item and got 1 complaint from a customer about authenticity of my product. Amazon have asked me invoices which i have provided but amazon have rejected the invoices and said the dont have enough information. So instead i did send a acknowledgement to amazon to get rid of this violation and didnt sell this product again and after acknowledge amazon have taken down my listing. In july this year i was going through my inventory page and saw that inactive listing and have deleted it. just because i deleted it amazon thought i have updated the listing so they have deactivated my account and asked for the invoices. I have the same invoices which i already have provided to amazon in march which amazon have rejected and asked for more. So i called up health team and asked for help because my inventory is sitting at one of amazon warehouse and my account is deactivated in error. I suggest anyone from amazon try to understand my situation i didnt sell that particular product after the acknowledge was sent to amazon in march and i have no plan to sell that item ever again. PLEASE DO CONCIDER MY EXCEPTIONAL CIRCOMSTANCCES AND REACTIVATE MY ACCOUNT.

Hi Amazon Seller Community,

On the 5th of October, I received a performance notification that my account has been deactivated because they are unable to verify information relating to my Seller Central account. Not long after, I recieved another performance notification stating that my account has been deactivated due to fraudulent reasons. This came as a surprise because I have never sold on Amazon, I only recently made an order from my supplier for the first shipment of goods and my account was deactivated around the same time my goods arrived.

In the last weeks, I have written several appeal letters and submitted all necessary documents (Passport, ID card, phone bills, house registration, bank statements) to Amazon to prove I didn't make any fraudulent transaction nevertheless, my account remains deactivated. It has become a source of frustration as the performance notification did not outline a particular reason for my account deactivation hence I am unable to fight this properly.

The performance notification message has been attached to this message. Kindly suggest a way for me to address this and get my account running again.

Thanks