Deactivated Account before I Launch my business
Hello, I am new seller and before I Launch my business, my account has been deactivated, I submitted several documents, several times but still not activated, Is there anyone to help me in this issue?
Thanks in advance!
Deactivated Account before I Launch my business
Hello, I am new seller and before I Launch my business, my account has been deactivated, I submitted several documents, several times but still not activated, Is there anyone to help me in this issue?
Thanks in advance!
4 replies
Seller_kIukTwdhvntAp
"I am new seller and before I Launch my business, my account has been deactivated"
NOTE -- nearly ALL accounts get suspended immediately after they are opened while Amazon verifies your information so unless they sent you a suspension notice asking for more information it is most likely just temporary.
Atlas_Amazon
Hello @Seller_Qgne9En8ZnkeM
Thank you for the information provided regarding the issues you have been seeing recently. I understand that our team took action against your account and are now awaiting documents to be provided for review. If you have just registered the account, our team will likely require verification documents to be provided to ensure the information on the account is valid.
Have you made any recent changes to the details on the account? What documents have you attempted to provide for review at this point? If our team is unable to verify the documentation or they identify any discrepancies to what they are seeing, they will take action to reject the submission. We cannot guarantee a resolution will be available if they remain unable to verify what you are providing.
We do encourage you to continue to refer to this thread with any future questions or updates you have on this situation so we may gain a better understanding.
Best,
Atlas
