What Should I Do if My Shipment Will Be Delayed by About a Month?
Hello,
I am currently managing a shipment under the "Send to Amazon" process, and it seems that the shipment will be delayed by maximum a month compared to the initially set ship date. However, I am unable to update the ship date because the shipment status is now marked as "In Transit."
Should I take any specific actions to address this delay, or is there any way to update the ship date in this situation?
my shipment id are below
FBA18RJGM28N, 22PRZTIX
FBA18QRS4MWF, 2IWXTRTU
Your advice and experience on handling such cases would be greatly appreciated. Thank you in advance!
Best regards,
What Should I Do if My Shipment Will Be Delayed by About a Month?
Hello,
I am currently managing a shipment under the "Send to Amazon" process, and it seems that the shipment will be delayed by maximum a month compared to the initially set ship date. However, I am unable to update the ship date because the shipment status is now marked as "In Transit."
Should I take any specific actions to address this delay, or is there any way to update the ship date in this situation?
my shipment id are below
FBA18RJGM28N, 22PRZTIX
FBA18QRS4MWF, 2IWXTRTU
Your advice and experience on handling such cases would be greatly appreciated. Thank you in advance!
Best regards,
1 reply
Bryce_Amazon
Hey @Seller_w39Vpp1ZhRw0p,
You can edit your delivery window in the Tracking details step of Send to Amazon until the start of the window. For example, if you have entered the delivery window as April 1 to April 7, you can edit or update the window until March 31. Once your window starts, you won't be able to make any changes. Additionally, if the shipment arrives before the delivery window, for example, on March 25, you won't be able to make any changes.
- Bryce
