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Seller_T7y9VW2FgSpmW

Cannot Login as OTP not Received

What can I do I dont receive OTP on my phone number when I'm trying to login my account this has happening for me for over a month now and I cannot contact Amazon as I cannot log into the account and when I ask help they say go to your account and change it to authenticator app but how can I change it to authenticator? I cannot login in the first place. Also the two step verification recovery. I submitted the ID docs multiple times but not response from Amazon. if you guys have an idea what I can do in this situation it will be really helpful.

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Seller_T7y9VW2FgSpmW

Cannot Login as OTP not Received

What can I do I dont receive OTP on my phone number when I'm trying to login my account this has happening for me for over a month now and I cannot contact Amazon as I cannot log into the account and when I ask help they say go to your account and change it to authenticator app but how can I change it to authenticator? I cannot login in the first place. Also the two step verification recovery. I submitted the ID docs multiple times but not response from Amazon. if you guys have an idea what I can do in this situation it will be really helpful.

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Julia_Amzn

Hello @Seller_T7y9VW2FgSpmW,

Apologies for the delayed response.

Are you able to log into your account?

Cheers,

Julia.

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Seller_T7y9VW2FgSpmW

Cannot Login as OTP not Received

What can I do I dont receive OTP on my phone number when I'm trying to login my account this has happening for me for over a month now and I cannot contact Amazon as I cannot log into the account and when I ask help they say go to your account and change it to authenticator app but how can I change it to authenticator? I cannot login in the first place. Also the two step verification recovery. I submitted the ID docs multiple times but not response from Amazon. if you guys have an idea what I can do in this situation it will be really helpful.

39 views
1 reply
Tags:Seller Central
00
Reply
user profile
Seller_T7y9VW2FgSpmW

Cannot Login as OTP not Received

What can I do I dont receive OTP on my phone number when I'm trying to login my account this has happening for me for over a month now and I cannot contact Amazon as I cannot log into the account and when I ask help they say go to your account and change it to authenticator app but how can I change it to authenticator? I cannot login in the first place. Also the two step verification recovery. I submitted the ID docs multiple times but not response from Amazon. if you guys have an idea what I can do in this situation it will be really helpful.

Tags:Seller Central
00
39 views
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Cannot Login as OTP not Received

by Seller_T7y9VW2FgSpmW

What can I do I dont receive OTP on my phone number when I'm trying to login my account this has happening for me for over a month now and I cannot contact Amazon as I cannot log into the account and when I ask help they say go to your account and change it to authenticator app but how can I change it to authenticator? I cannot login in the first place. Also the two step verification recovery. I submitted the ID docs multiple times but not response from Amazon. if you guys have an idea what I can do in this situation it will be really helpful.

Tags:Seller Central
00
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Julia_Amzn

Hello @Seller_T7y9VW2FgSpmW,

Apologies for the delayed response.

Are you able to log into your account?

Cheers,

Julia.

00
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user profile
Julia_Amzn

Hello @Seller_T7y9VW2FgSpmW,

Apologies for the delayed response.

Are you able to log into your account?

Cheers,

Julia.

00
user profile
Julia_Amzn

Hello @Seller_T7y9VW2FgSpmW,

Apologies for the delayed response.

Are you able to log into your account?

Cheers,

Julia.

00
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