Confused about Item Package Quantity & Number of items in the detail page
I sell a product in a variation listing with options of 1, 2 and 6. Of course, they will arrive at the customer's hand in one box as a set, while each item has its own package.
So the Number of items is separately 1, 2 and 6; now please tell me what the Item Package Quantity should be.
When I edited the listing's Product Detail column, I put "1" in Item Package Quantity for all the variations and I cannot modify it anymore cause the system says there is a conflict with Amazon Catalog.
Please help.
Confused about Item Package Quantity & Number of items in the detail page
I sell a product in a variation listing with options of 1, 2 and 6. Of course, they will arrive at the customer's hand in one box as a set, while each item has its own package.
So the Number of items is separately 1, 2 and 6; now please tell me what the Item Package Quantity should be.
When I edited the listing's Product Detail column, I put "1" in Item Package Quantity for all the variations and I cannot modify it anymore cause the system says there is a conflict with Amazon Catalog.
Please help.
4 replies
Lucre_Amzn
Hello @Seller_UlOC83dvjux2F
Thank you very much for reaching out in Amazon forums, this is Lucre, and I'll be glad to assist.
I understand you would like to know what to enter into the "Item Package Quantity" box for each of your different sets, but you're having issues updating that.
Have you tried updating that attribute through a feed file? Please review the below video for instruction on how to do this:
How do I use the different inventory templates?
If you attempt but still face issues, please go ahead and create a case with Seller Support. If they respond to your case, but the answer doesn't resolve the issue, please let me know in this forum and I'll help you further.
Regards,
Lucre_Amazon
