We lost the buy box for all the product!!!
Hi Amazon Professionals,
We have been selling on Amazon for years, and do pretty well on Amazon. From March 3 We literally lost all listings' Buy Box under catalog Home & Kitchen overnight with no reasons.
We are the only seller and brand owner of these products and has no violation.Did Amazon change something about how to win a buy box? I hope it was a glitch. Buy box drop from 100% to 0%,my sales are dropping day by day.
Account Health Rating - 304
Order Defect Rate - 0.75%
Late Shipment Rate - 0%
Valid Tracking Rate - 92,97%
Contacted seller support many times but none are able to provide solutions.
Please also help us escalat our CASE ID Hi Amazon Professionals,
We have been selling on Amazon for years, and do pretty well on Amazon. From March 3 We literally lost all listings' Buy Box under catalog Home & Kitchen overnight with no reasons.
We are the only seller and brand owner of these products and has no violation.Did Amazon change something about how to win a buy box? I hope it was a glitch. Buy box drop from 100% to 0%,my sales are dropping day by day.
Account Health Rating - 304
Order Defect Rate - 0.87%
Late Shipment Rate - 0%
Valid Tracking Rate - 92%
Contacted seller support many times but none are able to provide solutions.
Please also help us escalat our CASE ID Hi Amazon Professionals,
We have been selling on Amazon for years, and do pretty well on Amazon. From March 3 We literally lost all listings' Buy Box under catalog Home & Kitchen overnight with no reasons.
We are the only seller and brand owner of these products and has no violation.Did Amazon change something about how to win a buy box? I hope it was a glitch. Buy box drop from 100% to 0%,my sales are dropping day by day.
Account Health Rating - 304
Order Defect Rate - 0.87%
Late Shipment Rate - 0%
Valid Tracking Rate - 92%
Contacted seller support many times but none are able to provide solutions.
Please also help us escalat our CASE ID 17329376871.
We lost the buy box for all the product!!!
Hi Amazon Professionals,
We have been selling on Amazon for years, and do pretty well on Amazon. From March 3 We literally lost all listings' Buy Box under catalog Home & Kitchen overnight with no reasons.
We are the only seller and brand owner of these products and has no violation.Did Amazon change something about how to win a buy box? I hope it was a glitch. Buy box drop from 100% to 0%,my sales are dropping day by day.
Account Health Rating - 304
Order Defect Rate - 0.75%
Late Shipment Rate - 0%
Valid Tracking Rate - 92,97%
Contacted seller support many times but none are able to provide solutions.
Please also help us escalat our CASE ID Hi Amazon Professionals,
We have been selling on Amazon for years, and do pretty well on Amazon. From March 3 We literally lost all listings' Buy Box under catalog Home & Kitchen overnight with no reasons.
We are the only seller and brand owner of these products and has no violation.Did Amazon change something about how to win a buy box? I hope it was a glitch. Buy box drop from 100% to 0%,my sales are dropping day by day.
Account Health Rating - 304
Order Defect Rate - 0.87%
Late Shipment Rate - 0%
Valid Tracking Rate - 92%
Contacted seller support many times but none are able to provide solutions.
Please also help us escalat our CASE ID Hi Amazon Professionals,
We have been selling on Amazon for years, and do pretty well on Amazon. From March 3 We literally lost all listings' Buy Box under catalog Home & Kitchen overnight with no reasons.
We are the only seller and brand owner of these products and has no violation.Did Amazon change something about how to win a buy box? I hope it was a glitch. Buy box drop from 100% to 0%,my sales are dropping day by day.
Account Health Rating - 304
Order Defect Rate - 0.87%
Late Shipment Rate - 0%
Valid Tracking Rate - 92%
Contacted seller support many times but none are able to provide solutions.
Please also help us escalat our CASE ID 17329376871.
1 reply
Seller_3Qs3rgPXjHzk7
I am sorry this has happened to you. I have heard other sellers say that an ODR over .5 can have an affect on the buy box