fill verifacation form
I'm trying to fill the verifacation , in order to reactivate my account , but i got error that i need to provide phone number , when i submitting , but allready i fill this field ,
can someone explain me why?
[Moderator Edit: removed personal information]
fill verifacation form
I'm trying to fill the verifacation , in order to reactivate my account , but i got error that i need to provide phone number , when i submitting , but allready i fill this field ,
can someone explain me why?
[Moderator Edit: removed personal information]
2 replies
Emet_Amazon
Hello @Seller_yC5NtWybORF9r,
Thank you for posting your concerns with not being able to use the number shown in the screenshot you provided. This was removed due to the personal information and this being a public space.
Typically when it comes to this situation we recommend not using the country code "+972" in your number. When you use the drop-down to select the region it applies this for you when requesting an SMS or Call. If that option is not present, you will want to use the country code.
If you are still experiencing issues with this after attempting without the country code, please follow up so we can look further into this situation for you.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
