It’s been about a year now since I have not been able to enroll a new user. I have sent in all the information eg: passport #, DOB and all other info they asked for. Went back and forth with seller help, opened numerous cases to no avail.

This month I tried again, (my employee is still in limbo and does not have an account). I opened another case and they keep sending me this message:

Hello from Amazon Selling Partner Support,

Thank you for your continued patience. At this time I am working with our internal team to reach a resolution on your case.

While I don’t currently have an update, I will follow up with you as soon as additional information is available.

Thank you.

Have a nice day!

Thank you for selling with Amazon.

It’s so frustrating when you get the same message three times in 2 weeks…

Lisa