Why is my money being held for no reason
I can not request calls from Amazon to discuss my problems it says dialing but no one ever calls and when I email no one emails back I am missing payments I made a little over $16k and have only received a little over $4k there is only $934 in my reserve but the rest of my money is unaccounted for. No one is taking this serious at all where are the rest of my funds and why don’t I have access to them ? I can see I made the money but it is not available on my account why can’t I contact anyone about this ? Why can’t I receive a response about my money I am Amazon FBM so I am doing everything myself I can’t even properly restock my items because my money is being held for no reason
Why is my money being held for no reason
I can not request calls from Amazon to discuss my problems it says dialing but no one ever calls and when I email no one emails back I am missing payments I made a little over $16k and have only received a little over $4k there is only $934 in my reserve but the rest of my money is unaccounted for. No one is taking this serious at all where are the rest of my funds and why don’t I have access to them ? I can see I made the money but it is not available on my account why can’t I contact anyone about this ? Why can’t I receive a response about my money I am Amazon FBM so I am doing everything myself I can’t even properly restock my items because my money is being held for no reason
10 replies
Atlas_Amazon
Hello @Seller_vHNMr4jlHqvit
Thank you for the information provided regarding the issues you've been experiencing. I understand that you have had some issues with your payments. Have you attempted to contact our payments team? Do you have a case ID that you could provide?
I have gone ahead and engaged another community manager to further review this situation. We ask that you continue to provide your information here.
Best,
Atlas
Josh_Amazon
Hello @Seller_vHNMr4jlHqvit,
This is Josh from Amazon. Thank you for contacting our forums!
I understand that you have issues regarding missing payments. Can you please let me know if you have already created a case to Seller Support regarding this? If so, please give me the order number so I can look further.
Kind regards,
-Josh
