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Seller_0KvLkxFaWmxqH

REVIEW MANIPULATION.

Dear Team,

I have recently identified multiple listings within the same category in which I sell, where it appears that reviews are being manipulated. Specifically, I noticed that the product listing for a dehumidifier sold under the brand name "BANRIN" (ASIN B0D3F1JV2N) on Amazon UK has several recent reviews that are relevant to the product. However, there are thousands of older reviews that are associated with an entirely different product—a chicken seasoning and salt—listed under the same brand on Amazon US (ASINs B008QOFT1C, B07RDGKC53).

I have reported these violations via the Account Health page, but I received an automated response indicating that no violation has been detected, despite review manipulation being a clear breach of Amazon’s policies.

Could you please investigate these issues as a matter of urgency? Such practices not only undermine the integrity of the platform but also create an unfair marketplace for sellers who adhere to Amazon's guidelines.

Thank you for your prompt attention to this matter.

@Spencer_Amazon@Julia_Amzn@Julia_Amazon

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14 replies
Tags:Product reviews
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Seller_0KvLkxFaWmxqH

REVIEW MANIPULATION.

Dear Team,

I have recently identified multiple listings within the same category in which I sell, where it appears that reviews are being manipulated. Specifically, I noticed that the product listing for a dehumidifier sold under the brand name "BANRIN" (ASIN B0D3F1JV2N) on Amazon UK has several recent reviews that are relevant to the product. However, there are thousands of older reviews that are associated with an entirely different product—a chicken seasoning and salt—listed under the same brand on Amazon US (ASINs B008QOFT1C, B07RDGKC53).

I have reported these violations via the Account Health page, but I received an automated response indicating that no violation has been detected, despite review manipulation being a clear breach of Amazon’s policies.

Could you please investigate these issues as a matter of urgency? Such practices not only undermine the integrity of the platform but also create an unfair marketplace for sellers who adhere to Amazon's guidelines.

Thank you for your prompt attention to this matter.

@Spencer_Amazon@Julia_Amzn@Julia_Amazon

Tags:Product reviews
00
60 views
14 replies
Reply
14 replies
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Sarah_Amzn

Hello @Seller_0KvLkxFaWmxqH,

I'm Sarah with Amazon.

Do you have a case ID with Seller Support?

Kind regards,

Sarah.

00
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Seller_0KvLkxFaWmxqH

REVIEW MANIPULATION.

Dear Team,

I have recently identified multiple listings within the same category in which I sell, where it appears that reviews are being manipulated. Specifically, I noticed that the product listing for a dehumidifier sold under the brand name "BANRIN" (ASIN B0D3F1JV2N) on Amazon UK has several recent reviews that are relevant to the product. However, there are thousands of older reviews that are associated with an entirely different product—a chicken seasoning and salt—listed under the same brand on Amazon US (ASINs B008QOFT1C, B07RDGKC53).

I have reported these violations via the Account Health page, but I received an automated response indicating that no violation has been detected, despite review manipulation being a clear breach of Amazon’s policies.

Could you please investigate these issues as a matter of urgency? Such practices not only undermine the integrity of the platform but also create an unfair marketplace for sellers who adhere to Amazon's guidelines.

Thank you for your prompt attention to this matter.

@Spencer_Amazon@Julia_Amzn@Julia_Amazon

60 views
14 replies
Tags:Product reviews
00
Reply
user profile
Seller_0KvLkxFaWmxqH

REVIEW MANIPULATION.

Dear Team,

I have recently identified multiple listings within the same category in which I sell, where it appears that reviews are being manipulated. Specifically, I noticed that the product listing for a dehumidifier sold under the brand name "BANRIN" (ASIN B0D3F1JV2N) on Amazon UK has several recent reviews that are relevant to the product. However, there are thousands of older reviews that are associated with an entirely different product—a chicken seasoning and salt—listed under the same brand on Amazon US (ASINs B008QOFT1C, B07RDGKC53).

I have reported these violations via the Account Health page, but I received an automated response indicating that no violation has been detected, despite review manipulation being a clear breach of Amazon’s policies.

Could you please investigate these issues as a matter of urgency? Such practices not only undermine the integrity of the platform but also create an unfair marketplace for sellers who adhere to Amazon's guidelines.

Thank you for your prompt attention to this matter.

@Spencer_Amazon@Julia_Amzn@Julia_Amazon

Tags:Product reviews
00
60 views
14 replies
Reply
user profile

REVIEW MANIPULATION.

by Seller_0KvLkxFaWmxqH

Dear Team,

I have recently identified multiple listings within the same category in which I sell, where it appears that reviews are being manipulated. Specifically, I noticed that the product listing for a dehumidifier sold under the brand name "BANRIN" (ASIN B0D3F1JV2N) on Amazon UK has several recent reviews that are relevant to the product. However, there are thousands of older reviews that are associated with an entirely different product—a chicken seasoning and salt—listed under the same brand on Amazon US (ASINs B008QOFT1C, B07RDGKC53).

I have reported these violations via the Account Health page, but I received an automated response indicating that no violation has been detected, despite review manipulation being a clear breach of Amazon’s policies.

Could you please investigate these issues as a matter of urgency? Such practices not only undermine the integrity of the platform but also create an unfair marketplace for sellers who adhere to Amazon's guidelines.

Thank you for your prompt attention to this matter.

@Spencer_Amazon@Julia_Amzn@Julia_Amazon

Tags:Product reviews
00
60 views
14 replies
Reply
14 replies
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Sarah_Amzn

Hello @Seller_0KvLkxFaWmxqH,

I'm Sarah with Amazon.

Do you have a case ID with Seller Support?

Kind regards,

Sarah.

00
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user profile
Sarah_Amzn

Hello @Seller_0KvLkxFaWmxqH,

I'm Sarah with Amazon.

Do you have a case ID with Seller Support?

Kind regards,

Sarah.

00
user profile
Sarah_Amzn

Hello @Seller_0KvLkxFaWmxqH,

I'm Sarah with Amazon.

Do you have a case ID with Seller Support?

Kind regards,

Sarah.

00
Reply
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