Hi All

Hoping someone can help, as i am currently going round in circles with RM and Amz

We have changed some of the shipping templates in Amazon from Royal Mail Tracked 48, to Tracked 24. The customer in AMZ is seeing a delivery promise of next day, and this is also supported on their invoice showing the shipping service as ROYAL MAIL TRACKED 24. However, these orders are still coming through on RM Click and Drop as Tracked 48. I have spoken with RM and they need the following information from AMZ side to to marry up the codes. The below are the option i have in RM but, we need to know which of these codes relate to Tracked 24 in AMZ

1 - Next day

2 - Standard

3- Standard Domestic (Std UK Dom)

4 - Std UK Dom_1

5 - Std UK Dom_2

6- Std UK Dom_3

7- Std UK Intl_2

8- Std UK Intl_3

9- Std UK Intl_4

10- UK Next11- UK Second

I know UK Std Dom 1-3 refers to Tracked 48

Thanks for your help