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Seller_4ody9CojJ6wOg

Problem with adding a product for which I received approval from the manufacturer.

Hello,

I received written permission to sell a registered brand on Amazon. When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand. When I upload pictures of the packaging, product images, and the EAN, my form gets rejected. Support is completely unhelpful and knows nothing. What are my options in this situation?

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8 replies
Create and Manage Listings
Tags:ASIN, Add a product, Global Trade Item Number, Restricted Products
00
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user profile
Seller_4ody9CojJ6wOg

Problem with adding a product for which I received approval from the manufacturer.

Hello,

I received written permission to sell a registered brand on Amazon. When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand. When I upload pictures of the packaging, product images, and the EAN, my form gets rejected. Support is completely unhelpful and knows nothing. What are my options in this situation?

Create and Manage Listings
Tags:ASIN, Add a product, Global Trade Item Number, Restricted Products
00
15 views
8 replies
Reply
8 replies
user profile
Seller_OvL8C4BJWiuS9
In reply to: Seller_4ody9CojJ6wOg’s post

You need authorization from the brand., not the manufacturer.

30
user profile
Seller_LImVvUWeyiCfQ
In reply to: Seller_4ody9CojJ6wOg’s post

user profile
Seller_4ody9CojJ6wOg
When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand.
View post

Sounds as though you submitted everything BUT the LOA from the brand owner. That's what Amazon requested, not pictures of packaging, product mages and the EAN.

10
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_4ody9CojJ6wOg’s post

"When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand. "

@Seller_OvL8C4BJWiuS9and @Seller_LImVvUWeyiCfQare correct, but I have to ask WHY when Amazon asked for an LOA did you send everything BUT an LOA?

Since you appear to be brand new, ONLY provide what Amazon asks for. Sending them any additional items will result in an almost instant REJECTION notice because it overwhelms the BOTS that look at the stuff you send.

If they ask for an invoice, send an invoice. ONLY ONE!

This is Amazon and sellers do NOT get to think, they get to comply.

For any of your items that you want to sell be 100% certain to START with having an LOA for dealing with the new, improved Amazon!

20
user profile
Glenn_Amazon
In reply to: Seller_4ody9CojJ6wOg’s post

Hi there @Seller_4ody9CojJ6wOg,

I'm sorry you are having issues getting permission to list this brand. I'd like to review and see what options exist. If you provide your Case ID I can review the specific situation and see what options exist. Thank you for your understanding.

-Glenn

00
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user profile
Seller_4ody9CojJ6wOg

Problem with adding a product for which I received approval from the manufacturer.

Hello,

I received written permission to sell a registered brand on Amazon. When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand. When I upload pictures of the packaging, product images, and the EAN, my form gets rejected. Support is completely unhelpful and knows nothing. What are my options in this situation?

15 views
8 replies
Create and Manage Listings
Tags:ASIN, Add a product, Global Trade Item Number, Restricted Products
00
Reply
user profile
Seller_4ody9CojJ6wOg

Problem with adding a product for which I received approval from the manufacturer.

Hello,

I received written permission to sell a registered brand on Amazon. When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand. When I upload pictures of the packaging, product images, and the EAN, my form gets rejected. Support is completely unhelpful and knows nothing. What are my options in this situation?

Create and Manage Listings
Tags:ASIN, Add a product, Global Trade Item Number, Restricted Products
00
15 views
8 replies
Reply
user profile

Problem with adding a product for which I received approval from the manufacturer.

by Seller_4ody9CojJ6wOg

Hello,

I received written permission to sell a registered brand on Amazon. When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand. When I upload pictures of the packaging, product images, and the EAN, my form gets rejected. Support is completely unhelpful and knows nothing. What are my options in this situation?

Create and Manage Listings
Tags:ASIN, Add a product, Global Trade Item Number, Restricted Products
00
15 views
8 replies
Reply
8 replies
8 replies
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user profile
Seller_OvL8C4BJWiuS9
In reply to: Seller_4ody9CojJ6wOg’s post

You need authorization from the brand., not the manufacturer.

30
user profile
Seller_LImVvUWeyiCfQ
In reply to: Seller_4ody9CojJ6wOg’s post

user profile
Seller_4ody9CojJ6wOg
When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand.
View post

Sounds as though you submitted everything BUT the LOA from the brand owner. That's what Amazon requested, not pictures of packaging, product mages and the EAN.

10
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_4ody9CojJ6wOg’s post

"When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand. "

@Seller_OvL8C4BJWiuS9and @Seller_LImVvUWeyiCfQare correct, but I have to ask WHY when Amazon asked for an LOA did you send everything BUT an LOA?

Since you appear to be brand new, ONLY provide what Amazon asks for. Sending them any additional items will result in an almost instant REJECTION notice because it overwhelms the BOTS that look at the stuff you send.

If they ask for an invoice, send an invoice. ONLY ONE!

This is Amazon and sellers do NOT get to think, they get to comply.

For any of your items that you want to sell be 100% certain to START with having an LOA for dealing with the new, improved Amazon!

20
user profile
Glenn_Amazon
In reply to: Seller_4ody9CojJ6wOg’s post

Hi there @Seller_4ody9CojJ6wOg,

I'm sorry you are having issues getting permission to list this brand. I'd like to review and see what options exist. If you provide your Case ID I can review the specific situation and see what options exist. Thank you for your understanding.

-Glenn

00
Follow this discussion to be notified of new activity
user profile
Seller_OvL8C4BJWiuS9
In reply to: Seller_4ody9CojJ6wOg’s post

You need authorization from the brand., not the manufacturer.

30
user profile
Seller_OvL8C4BJWiuS9
In reply to: Seller_4ody9CojJ6wOg’s post

You need authorization from the brand., not the manufacturer.

30
Reply
user profile
Seller_LImVvUWeyiCfQ
In reply to: Seller_4ody9CojJ6wOg’s post

user profile
Seller_4ody9CojJ6wOg
When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand.
View post

Sounds as though you submitted everything BUT the LOA from the brand owner. That's what Amazon requested, not pictures of packaging, product mages and the EAN.

10
user profile
Seller_LImVvUWeyiCfQ
In reply to: Seller_4ody9CojJ6wOg’s post

user profile
Seller_4ody9CojJ6wOg
When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand.
View post

Sounds as though you submitted everything BUT the LOA from the brand owner. That's what Amazon requested, not pictures of packaging, product mages and the EAN.

10
Reply
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_4ody9CojJ6wOg’s post

"When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand. "

@Seller_OvL8C4BJWiuS9and @Seller_LImVvUWeyiCfQare correct, but I have to ask WHY when Amazon asked for an LOA did you send everything BUT an LOA?

Since you appear to be brand new, ONLY provide what Amazon asks for. Sending them any additional items will result in an almost instant REJECTION notice because it overwhelms the BOTS that look at the stuff you send.

If they ask for an invoice, send an invoice. ONLY ONE!

This is Amazon and sellers do NOT get to think, they get to comply.

For any of your items that you want to sell be 100% certain to START with having an LOA for dealing with the new, improved Amazon!

20
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_4ody9CojJ6wOg’s post

"When adding the product, I got a message that I need to submit a verification form allowing me to sell the brand. "

@Seller_OvL8C4BJWiuS9and @Seller_LImVvUWeyiCfQare correct, but I have to ask WHY when Amazon asked for an LOA did you send everything BUT an LOA?

Since you appear to be brand new, ONLY provide what Amazon asks for. Sending them any additional items will result in an almost instant REJECTION notice because it overwhelms the BOTS that look at the stuff you send.

If they ask for an invoice, send an invoice. ONLY ONE!

This is Amazon and sellers do NOT get to think, they get to comply.

For any of your items that you want to sell be 100% certain to START with having an LOA for dealing with the new, improved Amazon!

20
Reply
user profile
Glenn_Amazon
In reply to: Seller_4ody9CojJ6wOg’s post

Hi there @Seller_4ody9CojJ6wOg,

I'm sorry you are having issues getting permission to list this brand. I'd like to review and see what options exist. If you provide your Case ID I can review the specific situation and see what options exist. Thank you for your understanding.

-Glenn

00
user profile
Glenn_Amazon
In reply to: Seller_4ody9CojJ6wOg’s post

Hi there @Seller_4ody9CojJ6wOg,

I'm sorry you are having issues getting permission to list this brand. I'd like to review and see what options exist. If you provide your Case ID I can review the specific situation and see what options exist. Thank you for your understanding.

-Glenn

00
Reply
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