Hello,

I need a support from one of the mods here or escalation members. I currently have 2 similar asins that have now been restricted as requiring FDA510K approval as it is misclassified as "ultrasound or ultrasonic beauty device, which is a professional-use only medical device". This is a blatant misclassification but I am not surprised because this is not the first time we been hit with these restrictions because of keyword bots hit it and then it goes through endless canned responses for months before finally reaching an leadership member that resolves and reinstates our asin.

However, this time it has been months and does not seem to be escalated to any english speaking team member I am just getting looping responses. The worst part is that I have over 1000 pieces in FBA and it is all set to be sent back to me! I cannot afford this and because because of a misclassification error.

The case numbers are 17679366291 and 17706278481. Both of these are the same product but variations of the same product category which is an High Frequency machine which Amazon currently HAS a preset category template for. Doing a search for these type of products yields thousands of results and they do not require any FDA510K certificate because it is not a medical device because it is not a ultrasound,ultrasonic device that is being claimed here. It does not even have these wording in any of my description or images.

Hopefully one of the mods can help previously the leadership team member had been very helpful in these type of restricted product cases that goes nowhere.