My account deactivated for false reason and was activated afterwards but my US marketplace has been removed
hi, so some days ago I got a notification that my Amazon seller account is suspended and my listings deleted. As in previous cases, they falsely or mistakenly removed my account. I sent an email to the seller performance review that I have got no orders on my FBM or FBA since last 12 months and they said that I had not delivered or had indulged in fraudulent activities. They reactivated my account within 1 day, but the problem occurred that they revoked my right to sell in Amazon US marketplace. The error shows this when I login to Amazon account: “Not AuthorizedYou do not have access to merchant A108WIFABTBRJU. Please pick a different merchant or marketplace.Switch Accounts”. So, I emailed them almost 6 times and it has almost been a week and my issue is not resolved. Please, I ask Amazon customer service to please reinstate my account and solve this problem for me. I am in need of immediate response please. I thank you people as in previous events like these, the seller support did not help but forums helped me. Please, thanks!!I am sorry, I needed to write this post here in Germany forums because I couldn’t with US as the account got suspended in US. I am sorry because I am opening another thread because I stopped receiving any response from Amazon team even after 4 weeks of my thread. This issue is really urgent. My $40 are already lost in US marketplace and I have paid in German to have access to it please help and don’t close my this thread if you would close this thread then kindly reply to the initial one please please @Lennya_Amazon @Jona_Amazon @Emma_Amazon @Abella_AMZ
My account deactivated for false reason and was activated afterwards but my US marketplace has been removed
hi, so some days ago I got a notification that my Amazon seller account is suspended and my listings deleted. As in previous cases, they falsely or mistakenly removed my account. I sent an email to the seller performance review that I have got no orders on my FBM or FBA since last 12 months and they said that I had not delivered or had indulged in fraudulent activities. They reactivated my account within 1 day, but the problem occurred that they revoked my right to sell in Amazon US marketplace. The error shows this when I login to Amazon account: “Not AuthorizedYou do not have access to merchant A108WIFABTBRJU. Please pick a different merchant or marketplace.Switch Accounts”. So, I emailed them almost 6 times and it has almost been a week and my issue is not resolved. Please, I ask Amazon customer service to please reinstate my account and solve this problem for me. I am in need of immediate response please. I thank you people as in previous events like these, the seller support did not help but forums helped me. Please, thanks!!I am sorry, I needed to write this post here in Germany forums because I couldn’t with US as the account got suspended in US. I am sorry because I am opening another thread because I stopped receiving any response from Amazon team even after 4 weeks of my thread. This issue is really urgent. My $40 are already lost in US marketplace and I have paid in German to have access to it please help and don’t close my this thread if you would close this thread then kindly reply to the initial one please please @Lennya_Amazon @Jona_Amazon @Emma_Amazon @Abella_AMZ
1 reply
Emma_Amazon
Hello @Seller_MOo2WZa8xRMO3,
as you know, you already opened a thread for this issue and you already received answers there. Please do not open further new Threads about this same question. Duplicate Threads in the Forums will not resolve your issue and could result in a warning, see Seller Forums Guidelines.
I understand that you ask for more information, but as far as I can see, all available info has been shared with you already.
I am now closing this thread as duplicate.
Best,
Emma
