Amazon New Store Registration Review Issues
Hello everyone, I am a new seller and I really want to sell on Amazon. However, I am currently facing a problem. All of my information is brand new, and I have registered and joined the customer service video call. However, the customer service replied that they are unable to verify my account,
If you register as a new seller, your case will be closed and your account will not be activated.
If you are a seller who has already sold on Amazon, your seller account will not be immediately affected.
May I ask how to solve this problem? Looking forward to everyone's reply to Amazon.
Amazon New Store Registration Review Issues
Hello everyone, I am a new seller and I really want to sell on Amazon. However, I am currently facing a problem. All of my information is brand new, and I have registered and joined the customer service video call. However, the customer service replied that they are unable to verify my account,
If you register as a new seller, your case will be closed and your account will not be activated.
If you are a seller who has already sold on Amazon, your seller account will not be immediately affected.
May I ask how to solve this problem? Looking forward to everyone's reply to Amazon.
2 replies
Ezra_Amazon
Hi @Seller_IlliT4dynoRy0,
Thank you for reaching out.
Can you please share with us the last notification Amazon sent you regarding your account?
Cheers, Ezra
Ash_AMZ
Hello @Seller_IlliT4dynoRy0,
Ash here to assist.
If you register as a new seller, your case will be closed and your account will not be activated.
If you are a seller who has already sold on Amazon, your seller account will not be immediately affected.
May I ask how to solve this problem? Looking forward to everyone's reply to Amazon.
It has been understood that you need help with your account reactivation.
As requested by the @Ezra_Amazon, kindly share the deactivation notification over this thread.
Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
