Premium A+ Content Access (Still) Not Granted
Hello, @Manny_Amazon. I'm hoping you can help me.
This is a follow up to the thread here:
That thread has been locked, so I am forced to open a new thread (still with Case ID: 16779542381, I suppose)
We still do not have access to A+ Premium Content (video modules, for example) and it has been well beyond 2 weeks from the time you asked us to wait. Originally, you had said, "If you do not see access granted by February 19, 2025, please let me know and I'll look into options."
Can you help us get this enabled? What can we do to get A+ Premium Content for our account?
Premium A+ Content Access (Still) Not Granted
Hello, @Manny_Amazon. I'm hoping you can help me.
This is a follow up to the thread here:
That thread has been locked, so I am forced to open a new thread (still with Case ID: 16779542381, I suppose)
We still do not have access to A+ Premium Content (video modules, for example) and it has been well beyond 2 weeks from the time you asked us to wait. Originally, you had said, "If you do not see access granted by February 19, 2025, please let me know and I'll look into options."
Can you help us get this enabled? What can we do to get A+ Premium Content for our account?
1 reply
Michelle_Amazon
Hello @Seller_11QsI9jEJ3KWY,
I have reviewed your eligibility for Premium A+ and as you have not applied your Brand Story to all of the ASIN's in your account, you are currently not eligible for Premium A+. Please create your Brand Story for ALL of your ASIN's in your account. It can then take up to 14 days past the Friday that your account will be reviewed for your account to get approved. For instance, if you add all of your items to your Brand Story tomorrow, your account should be reviewed this Friday. If you do not have access by April 5th, let me know so I can ask the team to review your eligibility again.
Regards,
Michelle