Repeated Ungating Denials for Dove
Hey everyone,
I’ve been trying to get ungated for Dove and keep getting denied, even though I’ve submitted an invoice from Target which from my understanding is an accepted distributor. Every time I apply, I receive the same automated rejection stating that my document is "unacceptable," but I can’t get a clear answer on what’s wrong with it even when I respond to the rejection letter.
I've contacted Seller Support multiple times, but they keep telling me to reapply without giving specific feedback on what needs to be fixed. I’ve also included real-world product images with my invoices to strengthen my case, but I still get denied.
Has anyone successfully gotten ungated for Dove recently? If so, what worked for you? Any advice on how to get an actual human review instead of these automated responses?
I'd greatly appreciate any help in the matter, thanks in advance!
7 replies
Seller_8sP6ffckcRn6v
Not a distributor but a retailer. Be happy you were denied. Should you had sold without approval from the brand, you would had been suspended without the ability to ever come back.
Seller_tzb0Adb4whsRu
It's not appropriate to just go into retail stores and buy whatever just to resell on Amazon or any platform.
You need an LOA from the Brand owners (Dove).
Study Seller University before selling on Amazon as they change their policies, rules, etc. all the time.
Many brands are restricting third party sellers and will not allow it.
Amazon doesn't give clear cut responses/answers for anything.
Many brands are gated for a reason.
Best of luck!
Seller_4zBzdtgCyS9EI
Tough the guru's videos are still out there promoting Getting Rich with RA on Amazon, those times have come and gone and only the guru's keep making money. Some people have been doing this on Amazon for many years and managed to stay under the radar, but with the new Amazon, this has become rather impossible for new accounts.
Visit help and search for "sourcing guidelines" and "Invoice requirements"
Manny_Amazon
Hello @Seller_ufhlAA7SXQ5gk,
Thanks for posting to the Forums. Amazon requires approval to sell in many categories, brands, and products and in some instances restrictions and policies change. While you may have been approved in the past, as the Amazon catalog grows, we continuously make new determinations on which products should be restricted, which is based on a number of factors. Amazon does this to ensure authenticity and customer satisfaction.
For this reason, you may be required to gain approval to sell certain products. In most situations, a direct invoice from the manufacturer is required.
A letter of authorization (LOA) can also be a valuable addition to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.
You will find more details about this using the resources below:
Products that require approval
Invoice requirements for when you apply to sell
Guidelines to source products to sell on Amazon
Regards,
- Manny
Seller_E8mL3eW2WFX39
My advice? Don't sell Dove. Go find a local farmers market where people make soap. Talk to the soap makers about pricing. Compare that pricing you got to other soaps on Amazon. Register a brand. Get your own UPC codes, SKU's. Find soap that's cool and unique like has a flower in it, or turtle or something. Push that soap as all natural (should be) and refreshing, no harsh chemicals yada yada. Sell your soap. Don't worry about Dove.
Seller_VM74WEydE8WFo
Amazon needs to do something about these sellers. People need to stop going to retail stores and "Bins" stores buying deals expecting to be able to sell them on Amazon. This practice is deceiving to the consumer who purchases the items believing that they are getting a genuine and brand new product from an authorized seller when in turn they are getting something from a non-approved entity which any manufacturers warranties DO NOT APPLY. This is especially true in the electronics markets where when an item is purchased from a seller who is not authorized by either the manufacturer or distributor the buyer is up a creek if there is a problem. In addition authorized sellers for many products are bound to contracts with the manufacturer that state the product must be sold at a certain price or a Minimum Advertised Price (MAP) and it's easy for us authorized sellers to spot the "non authorized" seller/products because they typically try to sell at a lower price further deceiving the customer and undercutting those who have contracts and agreements with said products and may have even had to purchase large quantities in order to become an authorized seller.
