Policy Violation. I have to respond two days before notification?
Policy Violation. I have to respond two days before notification? Do Amazon loan out time machines? One of those Deloreans with the optional flux capacitor would help.
That is right. August 7th at 7:10 I get an email regarding the issue and at 8:14 the product is deactivated. There is nothing in the Performance Notifications until the 7th either. Nothing on my account health page, which I check several times a day - not until I had the email on the 7th.
I have to respond by the 5th of August. Two days before the notification and you've logged the violation here as the 3rd.
On top of all of this, the only option to get out of this is to edit the product. Which I can't do because I did not create it.
So I deleted the product. Can't be bothered selling stuff Amazon have any issue with.
How long does it take to remove this violation (which was not my fault) from my account? How do I get rid of it if I cannot edit the product and deleting does not work
Policy Violation. I have to respond two days before notification?
Policy Violation. I have to respond two days before notification? Do Amazon loan out time machines? One of those Deloreans with the optional flux capacitor would help.
That is right. August 7th at 7:10 I get an email regarding the issue and at 8:14 the product is deactivated. There is nothing in the Performance Notifications until the 7th either. Nothing on my account health page, which I check several times a day - not until I had the email on the 7th.
I have to respond by the 5th of August. Two days before the notification and you've logged the violation here as the 3rd.
On top of all of this, the only option to get out of this is to edit the product. Which I can't do because I did not create it.
So I deleted the product. Can't be bothered selling stuff Amazon have any issue with.
How long does it take to remove this violation (which was not my fault) from my account? How do I get rid of it if I cannot edit the product and deleting does not work
2 replies
Abella_AMZ
Hello @Seller_KyPZ8FhRtsTto,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
I understand that you need help in regards with violation in your account.
Deleting the listing will not eliminate the violation from your account health dashboard. You need to successfully resolve the violation for it to be removed from your account health status.
To better understand the issue, please share the first performance notifications you received from the team. This will help us review them and provide more detailed insights.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
