Missing item from inbound
Amazon seller support is ignoring my concern because it's been over a month since I heard their response, and until now, no action has been taken. The items were missing upon transferring to another FC last December 14 - 27, 2024, and until now the item was OOS in my managed inventory even though it wasn't sold yet.
Missing item from inbound
Amazon seller support is ignoring my concern because it's been over a month since I heard their response, and until now, no action has been taken. The items were missing upon transferring to another FC last December 14 - 27, 2024, and until now the item was OOS in my managed inventory even though it wasn't sold yet.
13 replies
Jameson_Amazon
Hi @Seller_D6RBYDeZ2HNPB,
Thank you for reaching out about this!
Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.
If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!
All the best,
Jameson
