Product Incorrectly calssed as 'Adult Product'
I have a Massage Oil That has been selling for the last 12 months, however it has just been classified as an adult product. It is not designed, or suitable, for intimate use and is not advertised as such. It's simply a massage oil for massages. Despite several requests for it to be re-evaluated I seem to be getting nowhere.
The product still shows in the organic listings however I am unable to use sponsored products to advertise it due to this classification.
If anyone else has had a similar problem can you please point me in the right direction to get it resolved. Thanks in advance!
Product Incorrectly calssed as 'Adult Product'
I have a Massage Oil That has been selling for the last 12 months, however it has just been classified as an adult product. It is not designed, or suitable, for intimate use and is not advertised as such. It's simply a massage oil for massages. Despite several requests for it to be re-evaluated I seem to be getting nowhere.
The product still shows in the organic listings however I am unable to use sponsored products to advertise it due to this classification.
If anyone else has had a similar problem can you please point me in the right direction to get it resolved. Thanks in advance!
1 reply
Sarah_Amzn
Hello @Seller_wRN9DfF7ZEx76,
Welcome to the Forums!
This is Sarah with Amazon.
Have you already reached out to Seller Support regarding this issue? If yes, could you please share the Case ID so I can take a look?
Kind regards,
Sarah.
