Is AI the worst thing thats happened to Companies?
I mean it drives me mad on Amazon from wrong A to Z, to trying to lodge a Case, to auto Seller Support responses.
But then you have AI everywhere, from Live Chat on Bay of E, to Evri, Royal Mail - pretty much most large companies.
I hate it, sends my blood pressure soring.
Getting to the point I want to give up my Amazon business.
Is AI the worst thing thats happened to Companies?
I mean it drives me mad on Amazon from wrong A to Z, to trying to lodge a Case, to auto Seller Support responses.
But then you have AI everywhere, from Live Chat on Bay of E, to Evri, Royal Mail - pretty much most large companies.
I hate it, sends my blood pressure soring.
Getting to the point I want to give up my Amazon business.
3 replies
Seller_zDUw7ekrB6OEy
Trouble with AI is that it needs to be trained, part of this I believe, is learning from Amazons current interaction with customers and sellers. So, Amazons AI is learning from the worse seller support in the world.
I may be wrong on this ( the AI learning bit, not the worse seller support in the world).
Seller_ZJhFeE3tNKzfh
I don't think a lot of what we run into on amazon though is necessarily AI.
Amazon A-Z cases? Won't be AI - just run through a program. We know this as if it was AI - it would know that Buy Shipping orders shouldn't impact ODR - but they do.
That's just poor programming.
