KYC verification AND Identity Information
For my account, I was asked to KYC and asked to submit some information.
But this company has a situation.
Legal person A has been replaced by legal person B.
But I haven’t filled in the information of legal person B in the sellercentral.
The sellercentral still shows the information of legal person A.
Now, I need to provide the articles of association, the ID card and Hukou of the legal person.
My question is:
(1) Amazon has not prompted me to submit the information of legal person B.
(2) If I in sellercentral, the information of legal person A, all change to legal person B information, what is the risk?
(3) Or is it better for me to submit the ID card and Hukou of legal person A?
5 replies
Seller_5sjNrbD9cQxEq
you should communicate with amazon to explain the scenario after that submit documents as per amazon instructions.
Seller_pKdF0dnvoraDu
Hello @AMZOON,
This is Virgil from Amazon to help you with your concerns.
Thank you for providing insight into your current account status. My goal is to give you further guidance on the next steps.
A legal representative is a person who is authorised by your business to act on its behalf (for instance, accepting Terms & Conditions, opening a payment account, etc.). The representative may be an owner of the business or someone who has the authority to act on behalf of the business.
When you enter the legal representative’s information, make sure that exactly matches with the official documentation that you send to Amazon Payments UK.
If you are required to update your information, you can do so from the settings tab, account info, and them, from the seller account information page, click each section that you want to update. If your information has already been verified or the verification process has not yet started, you will be able to update your information. Any updates are subject to verification. Depending on our verification results, you may be asked to provide additional information.
Please note that information cannot be updated while it is being verified.
For more details, please visit Information required to sell on Amazon.
Furthermore, we would recommend you to contact a legal counsel/advisor for detailed advice.
Thank you for your post. I hope my response is beneficial towards your business.
Best Regards,
Virgil.
Seller_RyBiR05Djvp7V
Hello @AMZOON,
This is Amelia from Amazon to assist you.
Based on the above post, we see that you have submitted the requested information by Amazon on your Seller Central.
We get that you want to expedite the verification process, please understand that creating new cases regarding the same issue will not expedite the investigation process, but may slow it down. Please allow our the team to fully conduct their verification.
Meanwhile, continue to monitor your notifications and Seller account for further update on verification process.
The forums community and I are here to support you. Do reach out if you need any further assistance.
Regards,
Amelia.
KYC verification AND Identity Information
For my account, I was asked to KYC and asked to submit some information.
But this company has a situation.
Legal person A has been replaced by legal person B.
But I haven’t filled in the information of legal person B in the sellercentral.
The sellercentral still shows the information of legal person A.
Now, I need to provide the articles of association, the ID card and Hukou of the legal person.
My question is:
(1) Amazon has not prompted me to submit the information of legal person B.
(2) If I in sellercentral, the information of legal person A, all change to legal person B information, what is the risk?
(3) Or is it better for me to submit the ID card and Hukou of legal person A?
KYC verification AND Identity Information
For my account, I was asked to KYC and asked to submit some information.
But this company has a situation.
Legal person A has been replaced by legal person B.
But I haven’t filled in the information of legal person B in the sellercentral.
The sellercentral still shows the information of legal person A.
Now, I need to provide the articles of association, the ID card and Hukou of the legal person.
My question is:
(1) Amazon has not prompted me to submit the information of legal person B.
(2) If I in sellercentral, the information of legal person A, all change to legal person B information, what is the risk?
(3) Or is it better for me to submit the ID card and Hukou of legal person A?
5 replies
5 replies
Seller_5sjNrbD9cQxEq
you should communicate with amazon to explain the scenario after that submit documents as per amazon instructions.
Seller_pKdF0dnvoraDu
Hello @AMZOON,
This is Virgil from Amazon to help you with your concerns.
Thank you for providing insight into your current account status. My goal is to give you further guidance on the next steps.
A legal representative is a person who is authorised by your business to act on its behalf (for instance, accepting Terms & Conditions, opening a payment account, etc.). The representative may be an owner of the business or someone who has the authority to act on behalf of the business.
When you enter the legal representative’s information, make sure that exactly matches with the official documentation that you send to Amazon Payments UK.
If you are required to update your information, you can do so from the settings tab, account info, and them, from the seller account information page, click each section that you want to update. If your information has already been verified or the verification process has not yet started, you will be able to update your information. Any updates are subject to verification. Depending on our verification results, you may be asked to provide additional information.
Please note that information cannot be updated while it is being verified.
For more details, please visit Information required to sell on Amazon.
Furthermore, we would recommend you to contact a legal counsel/advisor for detailed advice.
Thank you for your post. I hope my response is beneficial towards your business.
Best Regards,
Virgil.
Seller_RyBiR05Djvp7V
Hello @AMZOON,
This is Amelia from Amazon to assist you.
Based on the above post, we see that you have submitted the requested information by Amazon on your Seller Central.
We get that you want to expedite the verification process, please understand that creating new cases regarding the same issue will not expedite the investigation process, but may slow it down. Please allow our the team to fully conduct their verification.
Meanwhile, continue to monitor your notifications and Seller account for further update on verification process.
The forums community and I are here to support you. Do reach out if you need any further assistance.
Regards,
Amelia.
Seller_5sjNrbD9cQxEq
you should communicate with amazon to explain the scenario after that submit documents as per amazon instructions.
Seller_5sjNrbD9cQxEq
you should communicate with amazon to explain the scenario after that submit documents as per amazon instructions.
Seller_pKdF0dnvoraDu
Hello @AMZOON,
This is Virgil from Amazon to help you with your concerns.
Thank you for providing insight into your current account status. My goal is to give you further guidance on the next steps.
A legal representative is a person who is authorised by your business to act on its behalf (for instance, accepting Terms & Conditions, opening a payment account, etc.). The representative may be an owner of the business or someone who has the authority to act on behalf of the business.
When you enter the legal representative’s information, make sure that exactly matches with the official documentation that you send to Amazon Payments UK.
If you are required to update your information, you can do so from the settings tab, account info, and them, from the seller account information page, click each section that you want to update. If your information has already been verified or the verification process has not yet started, you will be able to update your information. Any updates are subject to verification. Depending on our verification results, you may be asked to provide additional information.
Please note that information cannot be updated while it is being verified.
For more details, please visit Information required to sell on Amazon.
Furthermore, we would recommend you to contact a legal counsel/advisor for detailed advice.
Thank you for your post. I hope my response is beneficial towards your business.
Best Regards,
Virgil.
Seller_pKdF0dnvoraDu
Hello @AMZOON,
This is Virgil from Amazon to help you with your concerns.
Thank you for providing insight into your current account status. My goal is to give you further guidance on the next steps.
A legal representative is a person who is authorised by your business to act on its behalf (for instance, accepting Terms & Conditions, opening a payment account, etc.). The representative may be an owner of the business or someone who has the authority to act on behalf of the business.
When you enter the legal representative’s information, make sure that exactly matches with the official documentation that you send to Amazon Payments UK.
If you are required to update your information, you can do so from the settings tab, account info, and them, from the seller account information page, click each section that you want to update. If your information has already been verified or the verification process has not yet started, you will be able to update your information. Any updates are subject to verification. Depending on our verification results, you may be asked to provide additional information.
Please note that information cannot be updated while it is being verified.
For more details, please visit Information required to sell on Amazon.
Furthermore, we would recommend you to contact a legal counsel/advisor for detailed advice.
Thank you for your post. I hope my response is beneficial towards your business.
Best Regards,
Virgil.
Seller_RyBiR05Djvp7V
Hello @AMZOON,
This is Amelia from Amazon to assist you.
Based on the above post, we see that you have submitted the requested information by Amazon on your Seller Central.
We get that you want to expedite the verification process, please understand that creating new cases regarding the same issue will not expedite the investigation process, but may slow it down. Please allow our the team to fully conduct their verification.
Meanwhile, continue to monitor your notifications and Seller account for further update on verification process.
The forums community and I are here to support you. Do reach out if you need any further assistance.
Regards,
Amelia.
Seller_RyBiR05Djvp7V
Hello @AMZOON,
This is Amelia from Amazon to assist you.
Based on the above post, we see that you have submitted the requested information by Amazon on your Seller Central.
We get that you want to expedite the verification process, please understand that creating new cases regarding the same issue will not expedite the investigation process, but may slow it down. Please allow our the team to fully conduct their verification.
Meanwhile, continue to monitor your notifications and Seller account for further update on verification process.
The forums community and I are here to support you. Do reach out if you need any further assistance.
Regards,
Amelia.
