How to Join COVID-19: Infection Control and Recovery Store
Our N100 Mask listing is taken down by Amazon. Support says -
This product has been identified as making claims it is a N95 or similar respirator and and will not be considered for reinstatement unless
1. We are offering confirmed, certified supplies of these products through our COVID-19: Infection Control and Recovery (https://www.amazon.com/infectioncontrol) and PPE & Workplace Safety Essentials (https://www.amazon.com/healthywork). (These new stores have replaced COVID-19 Supplies.)
2. the seller removes all claims to N95 or similar standards from the product detail page and product images.
We cannot remove these claims because that's essentially what this product is, N100 Mask. We see a lot of sellers are selling N95 masks in "COVID-19: Infection Control and Recovery Store". Ours is much better quality than what is currently being offered. We have all the compliance documents, regulatory reports, so how do we join this store and start offering this product?
Case - 16344086091
@Glenn_Amazon@Michelle_Amazon@TaylorR_Amazon
How to Join COVID-19: Infection Control and Recovery Store
Our N100 Mask listing is taken down by Amazon. Support says -
This product has been identified as making claims it is a N95 or similar respirator and and will not be considered for reinstatement unless
1. We are offering confirmed, certified supplies of these products through our COVID-19: Infection Control and Recovery (https://www.amazon.com/infectioncontrol) and PPE & Workplace Safety Essentials (https://www.amazon.com/healthywork). (These new stores have replaced COVID-19 Supplies.)
2. the seller removes all claims to N95 or similar standards from the product detail page and product images.
We cannot remove these claims because that's essentially what this product is, N100 Mask. We see a lot of sellers are selling N95 masks in "COVID-19: Infection Control and Recovery Store". Ours is much better quality than what is currently being offered. We have all the compliance documents, regulatory reports, so how do we join this store and start offering this product?
Case - 16344086091
@Glenn_Amazon@Michelle_Amazon@TaylorR_Amazon
2 replies
Seller_DtZNOFq6uRx17
@Atlas_Amazon@Cooper_Amazon@Glenn_Amazon @Michelle_Amazon@TaylorR_Amazon
Can someone please help with this?
Manny_Amazon
Hello @Seller_DtZNOFq6uRx17,
You will find information regarding these stores in the COVID-19 infection control and recovery page, including the requirements to sell products in these stores. According to this, they have implemented stringent requirements to sell certain personal safety and household products to customers seeking items related to the pandemic. These same requirements apply to products listed in both of these stores. For more information, go to Categories and products that require approval.
Regards,
- Manny
