Someone from Amazon please help - This product has been identified as a dietary supplement that does not meet Food and Drug
I received this message:
This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements. We have determined that the amount of botanical extract per serving on the label is inaccurate and/or misleading. Labeling recommendations for botanical extracts shall be according to criteria described in 21 CFR 101.36 and/or USP <565> Botanical Extracts. Amazon policy prohibits dietary supplement products that do not meet FDA labeling requirements. Violations of this policy may result in the deactivation of your selling account. For more information, please see our Dietary Supplements Seller Help Page: https://sellercentral.amazon.com/help/hub/reference/external/G55N3JF2WQS7RVNE
I understand the changes I need to make to the detail page to clarify the botanical extract amount, however I am getting a 5665 error and can't edit the detail page!
How can I fix the issue if I can't edit the detail page???
Someone from Amazon please help - This product has been identified as a dietary supplement that does not meet Food and Drug
I received this message:
This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements. We have determined that the amount of botanical extract per serving on the label is inaccurate and/or misleading. Labeling recommendations for botanical extracts shall be according to criteria described in 21 CFR 101.36 and/or USP <565> Botanical Extracts. Amazon policy prohibits dietary supplement products that do not meet FDA labeling requirements. Violations of this policy may result in the deactivation of your selling account. For more information, please see our Dietary Supplements Seller Help Page: https://sellercentral.amazon.com/help/hub/reference/external/G55N3JF2WQS7RVNE
I understand the changes I need to make to the detail page to clarify the botanical extract amount, however I am getting a 5665 error and can't edit the detail page!
How can I fix the issue if I can't edit the detail page???
2 replies
Manny_Amazon
Hello @Seller_YHYsFT3KyVVU2,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
