FBA DG Storage Fee Madness
£56 charge on my account this month for Dangerous Goods storage. Only thing is that I have no DG in FBA at present and have not for literally years.
Seller Support directed me to an ASIN that has just passed hazmat as a DG but has never been sent in and inventory reports show this. The explanation for this fee and refusal to reimburse is that apparently I have sent in DG in the past so somehow the fee is justified.
Unless there is some new policy where a fee is charged just for being in the DG program then what is going on?
FBA DG Storage Fee Madness
£56 charge on my account this month for Dangerous Goods storage. Only thing is that I have no DG in FBA at present and have not for literally years.
Seller Support directed me to an ASIN that has just passed hazmat as a DG but has never been sent in and inventory reports show this. The explanation for this fee and refusal to reimburse is that apparently I have sent in DG in the past so somehow the fee is justified.
Unless there is some new policy where a fee is charged just for being in the DG program then what is going on?
5 replies
Simon_Amazon
Hello @Seller_m4fZYr7VSq0bR,
Here Simon from Amazon, happy to help.
Would you mind sharing the case ID you are referring to?
Best,
Simon
