Unlock brand with Amazon business
Hello, good morning. I am trying to unlock the Crayola brand on Amazon Business. I am sending the invoice with all the information that Amazon requests. I do not know what the problem is. They have rejected my request several times. Can you give me information if buying on Amazon Business is not recommended to unlock the brand. I appreciate the collaboration. Thank you very much.
Unlock brand with Amazon business
Hello, good morning. I am trying to unlock the Crayola brand on Amazon Business. I am sending the invoice with all the information that Amazon requests. I do not know what the problem is. They have rejected my request several times. Can you give me information if buying on Amazon Business is not recommended to unlock the brand. I appreciate the collaboration. Thank you very much.
3 replies
Seller_OvL8C4BJWiuS9
Where are you sourcing from? Do you have authorization or a LOA from Crayola?
Seller_LVZcgxAgZ2xBv
No you're not.
A receipt from Target's clearance aisle is not an invoice. Nor is a receipt from the brand's ecommerce store, despite what the YouTube and TikTok gurus may claim.
At best you have an invoice from a "wholesaler" or "distributor" who may be working with liquidated stock, returns, or even crayons made for another market, with no ability to grant their customer (you) the right to resell the brand on Amazon. One time someone on here showed an invoice from a distributor in India, and he was wondering why he couldn't flip the product on Amazon U.S. Most of the other suppliers are random people with an Instagram account who claim they are legitimate, but of course they're not.
I would seriously rethink your plans to make money on Amazon, because reselling global consumer brands is one of the fastest way to get your account suspended.
Manny_Amazon
Hello @Seller_AWO8ap6vGE2pp,
I wanted to follow up with you regarding your concerns about your brand application. Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured.
These documents:
• Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
• Should demonstrate your product’s full supply chain
• Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
A letter of authorization (LOA) can also be a valuable addition to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Regards,
- Manny
