We received your submission but do not have sufficient information to reactivate your listings.
I got a warning on my account.“We have taken this measure because we observed that you or someone acting on your behalf has requested changes from an ASIN to another ASIN that does not match the product being offered under the current ASIN.”
I have provided the brand registration certificate, business license, corporate ID card, invoice and purchase contract as required.I don't understand what else is missing？
CASE ID：15455119851
We received your submission but do not have sufficient information to reactivate your listings.
I got a warning on my account.“We have taken this measure because we observed that you or someone acting on your behalf has requested changes from an ASIN to another ASIN that does not match the product being offered under the current ASIN.”
I have provided the brand registration certificate, business license, corporate ID card, invoice and purchase contract as required.I don't understand what else is missing？
CASE ID：15455119851
1 reply
Emet_Amazon
Hello @Seller_IdakQfVZPxB4v,
Thank you for posting your concerns with your listings.
I got a warning on my account.“We have taken this measure because we observed that you or someone acting on your behalf has requested changes from an ASIN to another ASIN that does not match the product being offered under the current ASIN.”
I have provided the brand registration certificate, business license, corporate ID card, invoice and purchase contract as required.I don't understand what else is missing？
When this warning was received, did you receive a notification that included the required documentation to dispute the situation? Can you provide this for further review?
Upon review of the case, there was little to no information as this was a case associated to a call with the account health support team, thus I could not glean any additional information from it. Are there any other cases or additional information you can provide surrounding the situation?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
