CPSC Recall Documentation Requirement
We are working through Amazon stranded inventory and based on CPSC we need to provide documentation specifically for recalled items being disposed. We need need to understand the process to submit for approval. Any insights on the what the Amazon's disposal process looks like and documents Amazon provides to submit to CPSC regarding disposal?
CPSC Recall Documentation Requirement
We are working through Amazon stranded inventory and based on CPSC we need to provide documentation specifically for recalled items being disposed. We need need to understand the process to submit for approval. Any insights on the what the Amazon's disposal process looks like and documents Amazon provides to submit to CPSC regarding disposal?
2 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_gOvg0lj7q4qp7,
Let me share what I found in the help pages that might be helpful.
For CPSC-requested disposals, the help page Product safety alerts and recalls policy explains that Amazon will handle disposal when "the CPSC or another regulator has requested disposal." You'll need to reimburse Amazon for disposal expenses.
To get the specific disposal documentation you need for CPSC reporting, you'll want to create a case with Seller Support. According to the Recalled products information page (under "What should I do as a seller"), include these details in your case:
- Reason for recall
- Affected ASINs/Titles
- Inventory disposition details
- Any customer communications about the recall
- Your contact information
- Specifically mention that you need disposal documentation for CPSC compliance
The policy also mentions that you'll need to engage directly with CPSC to negotiate a Corrective Action Plan and provide Amazon with updates about your CPSC engagement every 14 days. When you create the case, clearly explain that you need disposal certification or documentation to submit to CPSC as part of your recall reporting requirements.
Hope this helps point you in the right direction!
Manny_Amazon
Hello @Seller_gOvg0lj7q4qp7,
It looks like one of our seasoned sellers, @Seller_i6S8knzW6zU6Z was helping you with some thoughts about CPSC-requested disposals.
If their response helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. Just in case others have the same issue, the Most Helpful Reply feature brings the selected response right to the top of your thread. Sellers will be able to see the answer right away as your discussion will have a green check-mark when searched within the forums.
If you have created a case with Seller Support and still run into any difficulties, please share the case ID in this thread, and I'll review to see what options exist for escalation.
Regards,
- Manny
