No one is helping #Amazon
Our EU Amazon accounts are deactivated due to association with our USA account. unfortunately we lost the email address associated to USA account as we never logged in through .com
we always login UK account and manage all orders here for all marketplaces. now we do not have access to USA account and we requested, emailed, called Amazon to provide email address so we can address the issue but no one is helping.
what should we do or who should we contact?
Thanks for your answer and help.
No one is helping #Amazon
Our EU Amazon accounts are deactivated due to association with our USA account. unfortunately we lost the email address associated to USA account as we never logged in through .com
we always login UK account and manage all orders here for all marketplaces. now we do not have access to USA account and we requested, emailed, called Amazon to provide email address so we can address the issue but no one is helping.
what should we do or who should we contact?
Thanks for your answer and help.
3 replies
Julia_Amzn
Hello @Seller_SAmG2Rh06wUOb
Thank you for reaching out.
I will close this thread a duplicate of the original one: No help provided by Amazon. I will transfer your original post to the Account Health category, where you will receive assistance from an Amazon employee.
All the best!
Julia.
