code 8572
Hello
I have been receiving this code error 8572 for a over a week. I submitted the required documents several times and got the same generic message with a list of documents I should submit. I am waiting to move forward with my manufacturer, but this needs to be clarified on both ends. How can I get this issue resolved?
code 8572
Hello
I have been receiving this code error 8572 for a over a week. I submitted the required documents several times and got the same generic message with a list of documents I should submit. I am waiting to move forward with my manufacturer, but this needs to be clarified on both ends. How can I get this issue resolved?
7 replies
Seller_f4a7xAPCCSMqD
Are you including your GS1 certificate showing ownership for the UPCs?
Glenn_Amazon
Hi there @Seller_Y94Ne8MgU3h4U,
Thank you for reaching out with your concerns with your Error 8572. In general this error occurs because the information at GS1 does not match the Brand you associated with the listings you created. You can review the policies for Valid UPCs via the Valid UPC Help Page.
If you would like further assistance I'd be happy to review further to see what options I can offer. Simply provide your most recent Seller Support Case on this issue and I can see what next steps are available. Thank you for your understanding.
-Glenn
