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Seller_Se6bAxcxGFROi

No customer_restriction_type option for uk_18_knife

hello everyone;

Amazon wants me to update the camping product customer_restriction_type option to uk_18_knife for the product you currently list, but it cannot solve this problem from the account because it does not exist. Then it asks me to download an Excel file. When I downloaded it, I again said that there is no customer_restriction_type option, but we got the same answers from Amazon. It just says age restriction is required and nothing else.

237 views
27 replies
Create and Manage Listings
Tags:Listing deactivated, Product feedback, Product removal, Restricted Products, detail page
00
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user profile
Seller_Se6bAxcxGFROi

No customer_restriction_type option for uk_18_knife

hello everyone;

Amazon wants me to update the camping product customer_restriction_type option to uk_18_knife for the product you currently list, but it cannot solve this problem from the account because it does not exist. Then it asks me to download an Excel file. When I downloaded it, I again said that there is no customer_restriction_type option, but we got the same answers from Amazon. It just says age restriction is required and nothing else.

Create and Manage Listings
Tags:Listing deactivated, Product feedback, Product removal, Restricted Products, detail page
00
237 views
27 replies
Reply
27 replies
user profile
Seller_Se6bAxcxGFROi
In reply to: Seller_Se6bAxcxGFROi’s post

please can you help me.

@Danika_Amazon

@Sandy_Amazon

@Blake_Amazon

@Michelle_Amazon

00
user profile
Seller_7IHlJmZPeWSmC
In reply to: Seller_Se6bAxcxGFROi’s post

Please follow this and try it.

Manage Inventory>>>Click on that SKU (Not Product page)>>>EDIT LISTING.>>>(ALL Attribute) Product Details>>>Age restriction Bladed product (Choose UK_18_Knife) SAVE IT.

If the detail page is not removed then it might be work.

best of luck.....

10
user profile
Simon_Amazon
In reply to: Seller_Se6bAxcxGFROi’s post

Hello @Seller_Se6bAxcxGFROi,

Here Simon from Amazon, happy to help.

As I understand there is no customer_restriction_type option while you are trying to list the product, I have escalated the issue to the responsible team.

The team will reach out to you via case.

Please let me know if you have any doubt.

Best,

Simon

02
user profile
Seller_HTKkNJWnHMTET
In reply to: Seller_Se6bAxcxGFROi’s post

Hello Dear

unfortunately I am having the same issue for the item I am trying to list but customer restriction type still not active.did you find a solution so far ?

Thanks

00
user profile
Seller_fjmDE0Ayaenvh
In reply to: Seller_Se6bAxcxGFROi’s post

Having the same issue here.... Escalating the issue does not seem to help as no-one understands what I mean. I cant explain it in any more detail than I already have.

10
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user profile
Seller_Se6bAxcxGFROi

No customer_restriction_type option for uk_18_knife

hello everyone;

Amazon wants me to update the camping product customer_restriction_type option to uk_18_knife for the product you currently list, but it cannot solve this problem from the account because it does not exist. Then it asks me to download an Excel file. When I downloaded it, I again said that there is no customer_restriction_type option, but we got the same answers from Amazon. It just says age restriction is required and nothing else.

237 views
27 replies
Create and Manage Listings
Tags:Listing deactivated, Product feedback, Product removal, Restricted Products, detail page
00
Reply
user profile
Seller_Se6bAxcxGFROi

No customer_restriction_type option for uk_18_knife

hello everyone;

Amazon wants me to update the camping product customer_restriction_type option to uk_18_knife for the product you currently list, but it cannot solve this problem from the account because it does not exist. Then it asks me to download an Excel file. When I downloaded it, I again said that there is no customer_restriction_type option, but we got the same answers from Amazon. It just says age restriction is required and nothing else.

Create and Manage Listings
Tags:Listing deactivated, Product feedback, Product removal, Restricted Products, detail page
00
237 views
27 replies
Reply
user profile

No customer_restriction_type option for uk_18_knife

by Seller_Se6bAxcxGFROi

hello everyone;

Amazon wants me to update the camping product customer_restriction_type option to uk_18_knife for the product you currently list, but it cannot solve this problem from the account because it does not exist. Then it asks me to download an Excel file. When I downloaded it, I again said that there is no customer_restriction_type option, but we got the same answers from Amazon. It just says age restriction is required and nothing else.

Create and Manage Listings
Tags:Listing deactivated, Product feedback, Product removal, Restricted Products, detail page
00
237 views
27 replies
Reply
27 replies
27 replies
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user profile
Seller_Se6bAxcxGFROi
In reply to: Seller_Se6bAxcxGFROi’s post

please can you help me.

@Danika_Amazon

@Sandy_Amazon

@Blake_Amazon

@Michelle_Amazon

00
user profile
Seller_7IHlJmZPeWSmC
In reply to: Seller_Se6bAxcxGFROi’s post

Please follow this and try it.

Manage Inventory>>>Click on that SKU (Not Product page)>>>EDIT LISTING.>>>(ALL Attribute) Product Details>>>Age restriction Bladed product (Choose UK_18_Knife) SAVE IT.

If the detail page is not removed then it might be work.

best of luck.....

10
user profile
Simon_Amazon
In reply to: Seller_Se6bAxcxGFROi’s post

Hello @Seller_Se6bAxcxGFROi,

Here Simon from Amazon, happy to help.

As I understand there is no customer_restriction_type option while you are trying to list the product, I have escalated the issue to the responsible team.

The team will reach out to you via case.

Please let me know if you have any doubt.

Best,

Simon

02
user profile
Seller_HTKkNJWnHMTET
In reply to: Seller_Se6bAxcxGFROi’s post

Hello Dear

unfortunately I am having the same issue for the item I am trying to list but customer restriction type still not active.did you find a solution so far ?

Thanks

00
user profile
Seller_fjmDE0Ayaenvh
In reply to: Seller_Se6bAxcxGFROi’s post

Having the same issue here.... Escalating the issue does not seem to help as no-one understands what I mean. I cant explain it in any more detail than I already have.

10
Follow this discussion to be notified of new activity
user profile
Seller_Se6bAxcxGFROi
In reply to: Seller_Se6bAxcxGFROi’s post

please can you help me.

@Danika_Amazon

@Sandy_Amazon

@Blake_Amazon

@Michelle_Amazon

00
user profile
Seller_Se6bAxcxGFROi
In reply to: Seller_Se6bAxcxGFROi’s post

please can you help me.

@Danika_Amazon

@Sandy_Amazon

@Blake_Amazon

@Michelle_Amazon

00
Reply
user profile
Seller_7IHlJmZPeWSmC
In reply to: Seller_Se6bAxcxGFROi’s post

Please follow this and try it.

Manage Inventory>>>Click on that SKU (Not Product page)>>>EDIT LISTING.>>>(ALL Attribute) Product Details>>>Age restriction Bladed product (Choose UK_18_Knife) SAVE IT.

If the detail page is not removed then it might be work.

best of luck.....

10
user profile
Seller_7IHlJmZPeWSmC
In reply to: Seller_Se6bAxcxGFROi’s post

Please follow this and try it.

Manage Inventory>>>Click on that SKU (Not Product page)>>>EDIT LISTING.>>>(ALL Attribute) Product Details>>>Age restriction Bladed product (Choose UK_18_Knife) SAVE IT.

If the detail page is not removed then it might be work.

best of luck.....

10
Reply
user profile
Simon_Amazon
In reply to: Seller_Se6bAxcxGFROi’s post

Hello @Seller_Se6bAxcxGFROi,

Here Simon from Amazon, happy to help.

As I understand there is no customer_restriction_type option while you are trying to list the product, I have escalated the issue to the responsible team.

The team will reach out to you via case.

Please let me know if you have any doubt.

Best,

Simon

02
user profile
Simon_Amazon
In reply to: Seller_Se6bAxcxGFROi’s post

Hello @Seller_Se6bAxcxGFROi,

Here Simon from Amazon, happy to help.

As I understand there is no customer_restriction_type option while you are trying to list the product, I have escalated the issue to the responsible team.

The team will reach out to you via case.

Please let me know if you have any doubt.

Best,

Simon

02
Reply
user profile
Seller_HTKkNJWnHMTET
In reply to: Seller_Se6bAxcxGFROi’s post

Hello Dear

unfortunately I am having the same issue for the item I am trying to list but customer restriction type still not active.did you find a solution so far ?

Thanks

00
user profile
Seller_HTKkNJWnHMTET
In reply to: Seller_Se6bAxcxGFROi’s post

Hello Dear

unfortunately I am having the same issue for the item I am trying to list but customer restriction type still not active.did you find a solution so far ?

Thanks

00
Reply
user profile
Seller_fjmDE0Ayaenvh
In reply to: Seller_Se6bAxcxGFROi’s post

Having the same issue here.... Escalating the issue does not seem to help as no-one understands what I mean. I cant explain it in any more detail than I already have.

10
user profile
Seller_fjmDE0Ayaenvh
In reply to: Seller_Se6bAxcxGFROi’s post

Having the same issue here.... Escalating the issue does not seem to help as no-one understands what I mean. I cant explain it in any more detail than I already have.

10
Reply
user profile
Simon_Amazon
In reply to: Seller_Se6bAxcxGFROi’s post

Hello @Seller_Se6bAxcxGFROi,

Could you please try to list the product again, following the steps in Process for flagging bladed products?

Please let me know if it works.

Best,

Simon

00
user profile
Simon_Amazon
In reply to: Seller_Se6bAxcxGFROi’s post

Hello @Seller_Se6bAxcxGFROi,

Could you please try to list the product again, following the steps in Process for flagging bladed products?

Please let me know if it works.

Best,

Simon

00
Reply
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