Problems listing with new amazon changes , especially on inventorylab
Anyone else having problems creating FBA shipments today. I guess amazon made some changes and new msku's are taking up to an hour rather than instantly, thus you have to wait an hour after listing to box up. Lots of other issues with inventorylabs 2.0 software which is all one can use now.
Problems listing with new amazon changes , especially on inventorylab
Anyone else having problems creating FBA shipments today. I guess amazon made some changes and new msku's are taking up to an hour rather than instantly, thus you have to wait an hour after listing to box up. Lots of other issues with inventorylabs 2.0 software which is all one can use now.
Seller_7MkPDfvuAAs55
Is it InventoryLab or Amazon? Given how poorly Amazon communicates with Sellers I can only imagine how poorly they communicated these changes to anyone else. I see plenty of complaints about the new Send to Amazon as well.
Shocking, not, how Amazon is forcing FBA on everyone but turns around and fouls up their API this badly!!!!
27 replies
Seller_hqkqxPklc9N5r
Same issue here. Differing errors so I'm not sure if it's all because of waiting for validation or if there's some other issue. No idea if I'm creating new MSKUs and adding items to my InventoryLab accounting data, seller central data etc. Hoping for closer to 30-45 in than" up to 2 hours" just to list a shipment. And 5 hour ticket reply time from IL doesn't make things better.
Seller_AZumeM3ttoMFP
The screwups are all on inventory lab's plate. The slow down is amazon.
Seller_dZrQ5pdILZGoJ
You, can find more information about the transition at the Github page here:
wwwDOTgithub.com/amzn/selling-partner-api-models
Also you can find some more info here:
https://developer-docs.amazon.com/sp-api/docs/fulfillment-inbound-faq
Seller_ALZGvM9vhFf03
It is is not the inventorylab.
New Amazon API will take you more time to create your shipments and is very slow on the back end. Objectively. I have my own software. Roll out was horrible and lots of errors were not solved until November (2 months before shutdown of v0). There are logical and structural bugs that are ignored by API GitHub support.
Seller_9W2kRFvevaGCQ
The new API is causing us huge issues. It's super slow, lots of bugs, and it's significantly less efficient to operate with compared to the old API. I wonder how much customer development was done by Amazon's software team before this was implemented? It seems to me that this was hastily rolled out.
From my point of view, it seems likely that the reason for forcing the switch to this new API is for Amazon to increase their revenue from placement fees since the old API was not structured in a way that resulted in placement fees being charged when they should be. However, I don't think this new API can last. I think Amazon will start to see data that sellers are shipping less inventory to FC's due to the incredibly inefficient UI that's required by the new API. I hope that they take a step back, and start over by updating the old API to achieve the same results they're hoping for with the new one. The old API was so much better in every way imaginable.
Bryce_Amazon
Greetings @Seller_bd4Vh3kEhnJa2,
There was a brief outage for Send to Amazon around the time you posted this - I'm wondering if it's connected. That issue has been resolved, are you still having issues creating shipments?
- Bryce
Seller_k49kU9k00JwZW
All these sellers are having the same issue including myself. Amazon has a huge problem. This is what happens when things are not thought out well. This API issue is crushing FBA sellers. The problem is nobody is listening that they screwed up. Once the data comes back that sellers are shipping less amazon will notice. Im afraid our voices are not heard at a high level
Seller_k49kU9k00JwZW
post.this is the problem. It deserves attention to be fixed.
Fulfillment Inbound v2024-03-20 API
Bryce_Amazon
Hey @Seller_k49kU9k00JwZW,
Thanks for following up. Have you reached out to support on this at all? Let me know, and I will review to determine an escalation pathway.
- Bryce
Seller_k49kU9k00JwZW
All of the FBA sellers are bringing this up to support, but knowbody seems to get an update. There are multiple postings talking about the issue. Im not the only one. This new API, im not sure what the benefit is to have sellers waiting hours to list products. Im sure its beneficial to Amazon, but not to sellers which are 60% of Amazon's revenue
Bryce_Amazon
Copy,
Do you have an example of a Seller Support case ID on this issue?
- Bryce
