"There is a problem with the main image"
Our 3 products are hearing aid batteries in 3 different sizes. The offers are constantly hidden because of “lettering or logo on the main image”. I don't understand the reason because there is no lettering or logo on the main image. All other sellers have main images for their products where you can clearly see the brand logo and lettering. The photo we have as the main photo is exactly the same as some other sellers of hearing batteries on Amazon have. We keep changing the photos, but the listings keep disappearing. I do not understand why.
"There is a problem with the main image"
Our 3 products are hearing aid batteries in 3 different sizes. The offers are constantly hidden because of “lettering or logo on the main image”. I don't understand the reason because there is no lettering or logo on the main image. All other sellers have main images for their products where you can clearly see the brand logo and lettering. The photo we have as the main photo is exactly the same as some other sellers of hearing batteries on Amazon have. We keep changing the photos, but the listings keep disappearing. I do not understand why.
2 replies
Seller_KlbXZHzQGSDZv
you need to show an asin of the product if its still available for people to comment on. If we cant see the photo we cant help.
Spencer_Amazon
Hello @Seller_4N2hDNIL69M5t,
I am Spencer with Amazon.
Can you please give more details? A case ID perhaps or as @Seller_KlbXZHzQGSDZv- mentioned, an ASIN?
Regards, Spencer
