Regarding an email sent by Amazon customer service stating that the product with ASIN B0CWDBN3V4 in my store is infringing, the notification was incomplete. I tried to contact the complainant using the phone number and email address provided, but wa
I received a sudden email notification from Amazon customer service - informing my store that a product with ASIN B0CWDBN3V4 is legally and compliantly infringing. However, I am unable to contact the email address and contact information of the relevant personnel involved in the appeal for rights protection. I am unable to send emails and my phone number is also unreachable. Has any seller encountered this type of problem before? Can you please teach me how to operate it? I am currently very distressed and don't know if someone has maliciously manipulated me, causing my store to lose the sales permission for this product (ASIN B0CWDBN3V4), which has caused serious economic losses to my store operation. At the same time, it has seriously affected the sales order volume, and the store traffic has also decreased a lot. If this continues, my store cannot continue to operate. Feedback and appeals to Amazon customer service have not solved the problem. I don't know who can help me solve it now, and I am in distress.
[Moderator removed personal information]
Regarding an email sent by Amazon customer service stating that the product with ASIN B0CWDBN3V4 in my store is infringing, the notification was incomplete. I tried to contact the complainant using the phone number and email address provided, but wa
I received a sudden email notification from Amazon customer service - informing my store that a product with ASIN B0CWDBN3V4 is legally and compliantly infringing. However, I am unable to contact the email address and contact information of the relevant personnel involved in the appeal for rights protection. I am unable to send emails and my phone number is also unreachable. Has any seller encountered this type of problem before? Can you please teach me how to operate it? I am currently very distressed and don't know if someone has maliciously manipulated me, causing my store to lose the sales permission for this product (ASIN B0CWDBN3V4), which has caused serious economic losses to my store operation. At the same time, it has seriously affected the sales order volume, and the store traffic has also decreased a lot. If this continues, my store cannot continue to operate. Feedback and appeals to Amazon customer service have not solved the problem. I don't know who can help me solve it now, and I am in distress.
[Moderator removed personal information]
1 reply
CR_Amazon
@Seller_4kTKx49pnhW6d
I believe you created a duplicate discussion after you posted the first thread here regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post here. Thank you for understanding.
CR_Amazon
