combined shipping to same customer address
Hello Pros! my customer purchased same item twice, I checked and confirmed packages are going to the same address. Please, how can I combine this shipping since its same address. Help needed please. Thanks
combined shipping to same customer address
Hello Pros! my customer purchased same item twice, I checked and confirmed packages are going to the same address. Please, how can I combine this shipping since its same address. Help needed please. Thanks
3 replies
Seller_kIukTwdhvntAp
Nearly every seller with any experience on Amazon will tell you to NOT combine anything EVER.
This is a thieves paradise and there are 'buyers' that will say they got one item but the other one was never in the package.
My first (and LAST) one was for two items -- one that was about $10 and weighed one ounce. The second item was $99.99 and weighed two POUNDS.
The box was three pounds and postage was paid for the 3 pounds.
Which item do you suspect was mysteriously "missing" from the box?
Spoiler alert -- it was NOT the $10 item.
Despite the weight being consistent all the way through the shipping route with proof from the PO Amazon found for their pampered con artist BUYER.
Never again on Amazon. I will ALWAYS do it on eBay and my other sites but never here.
Proceed at the risk to your bank account if you want but you've been warned.
Seller_MyXY4Myx9zVcR
Each order should be packed separately with a unique mailing label.
As Neverlast said, you could be in a world of hurt by combining orders in the same box.
Jameson_Amazon
Hi @Seller_3FEpQqsIvT0uy,
Thank you for reaching out on the Seller Forums! So happy to see that you have received some great advice from other sellers in the replies here.
I agree with what has already been said, the safest option is to ship these orders separately to avoid any potential shipping issues.
If you have additional questions, please don't hesitate reaching out!
All the best,
Jameson
