Unable to see Any Data on the Campaign Manger
I had 40+ Active Campaigns and 50+ Inactive campaigns till yesterday. Today I checked there are no ad sales and when I clicked on campaign manager I shocked to see there are no data available. everything disappeared. Meanwhile I contacted Advertising support they told me Our engineers have confirmed the issue and they are actively fixing it.
Is there anyone facing same issue?
Please help @Emet_Amazon @Sandy_Amazon
Thank you!
Unable to see Any Data on the Campaign Manger
I had 40+ Active Campaigns and 50+ Inactive campaigns till yesterday. Today I checked there are no ad sales and when I clicked on campaign manager I shocked to see there are no data available. everything disappeared. Meanwhile I contacted Advertising support they told me Our engineers have confirmed the issue and they are actively fixing it.
Is there anyone facing same issue?
Please help @Emet_Amazon @Sandy_Amazon
Thank you!
5 replies
Seller_1U2KgWcDM7BAe
I can confirm that I run into the same problem as well. The system glitch seems to starts two days ago. I got a dozen running ads and I could not see any of them in the campaign manager since two days ago.
Have you already found a solution to this problem? If you do, please kindly let me know.
Roberto_Amazon
Hello! @Seller_LCHoL7pRPzxTP
This is Roberto. I wanted to follow on your post and ask if this issue is still present.
If the issue continues, feel free to share the case ID you opened with the advertising team here for further review.
Thanks,
Roberto