Inventory shown as received but not reflected in FBA Inventory
TLDR; on October 23rd, my FBA shipment was fully received (300/300 units), but 129 of those units are not reflected in the inventory (available + reserved/FC transfer/FC processing). Also, the total inventory appears to be fluctuating day-to-day; for example, yesterday it was at 298 but today it is at 244. I've only sold 4 units in that time frame.
What is going on? Is this normal? I submitted a case but Seller Support just escalated to the internal team who has historically been of no help. Where did my 129 units go? Please help!
Inventory shown as received but not reflected in FBA Inventory
TLDR; on October 23rd, my FBA shipment was fully received (300/300 units), but 129 of those units are not reflected in the inventory (available + reserved/FC transfer/FC processing). Also, the total inventory appears to be fluctuating day-to-day; for example, yesterday it was at 298 but today it is at 244. I've only sold 4 units in that time frame.
What is going on? Is this normal? I submitted a case but Seller Support just escalated to the internal team who has historically been of no help. Where did my 129 units go? Please help!
2 replies
TaylorR_Amazon
Hi @Seller_nkFhw0kvPvzz0, I would check your inventory ledger report first. If you still need guidance, please let me know the shipment ID and case ID you opened with Seller Support. Thank you!
