Amazon is not responding to my appeal regarding the store being blocked
Can someone tell me how long it usually takes to process an appeal? It's been over two weeks now and I still haven't heard back from Amazon.
Case ID 15007045021
7 replies
Seller_oCzImTjaV0wCi
I am in the same situation. Provided all documents and still waiting. I called already and no one is yet to review my case.
Stevie_Amazon
Hi there @Seller_vPhDwqjHCLLKC,
Thank you for utilizing the Seller Forums.
Generally, a 72-hour window is given for appeal reviews. This is not the official time frame as we do not have an official time frame to provide in such a case. There can be extenuating circumstances for reason as to why there could be a longer waiting period for said review.
I suggest continuing to monitor your performance notifications, e-mails, and case logs for future requests or communication on this issue.
All the best,
Stevie
LeviDylan_Amazon
Hello @Seller_vPhDwqjHCLLKC,
At this time, due to the volume of submissions, resolution times may be delayed. I reached out to the relevant team and found that your submission is still pending review. It is best to monitor your notifications and emails for updates about your submission.
Wishing you the best,
LeviDylan
