Chinese seller are ruining the Amazon Business by buying reviews and position
Same product Chinese seller launched after 3 months , after launch they got a lot of reviews and top position, and within 3 months I got only 2 reviews, how they ruining the amazon business but Amazon is like they dont care.
Chinese seller are ruining the Amazon Business by buying reviews and position
Same product Chinese seller launched after 3 months , after launch they got a lot of reviews and top position, and within 3 months I got only 2 reviews, how they ruining the amazon business but Amazon is like they dont care.
93 replies
Roberto_Amazon
Hello @Seller_yNqdgFBdoCdyP
This is Roberto. Thank you for posting to the forums.
I'm interested in learning if you have submitted a report on this issue? If you haven't a good starting point is using our abuse form. A good practice is to add evidence of the suspected behavior you are encountering.
If you have previously submitted a report, feel free to share more details here, such as ASINs, orders, etc. So I can escalate it on my end.
Regards,
Roberto
Seller_gDktQSA1WFw4Y
this is not new. welcome to amazon. AMAZON DO NOT CARE!
and do not try to compete with chinese sellers. they have million ways to make you out of business.
Seller_qheE1ZK14sA6s
I totally agree with you! This is not fair at all for us USA based sellers.
I still can't believe how they get away with all of this.
Seller_wQNAe96bGugcl
I'll tell you how they do, they hire people who are running FB, WhatsApp, and WeChat social network groups those group members offer free products to any trustworthy buyers for a 5-star review, The buyer orders the product they offer, receives, reviews once the 5-star is active they refund the money, the buyer keeps the item. In a week they can generate over 10-15 positive feedbacks or more for each ASIN.
Seller_hyHCTrb1jcwPE
Not to mention the insane flood of fake products being sold by brand new accounts, it could not be more obvious but amazon would rather see the collapse of their marketplace than help sellers and solve these issues.
Seller_TBMkRc7vowG3N
I am not sure if you are referencing Seller reviews or listing reviews? Remember seller reviews are unique to the account and not the listing. So if you are worried they have more reviews then you on their account it could be because they have more orders for other items then you have and thus a larger opportunity for reviews. If it you are talking about listing reviews that benefits you as well if you are on the same listing. If you are seeing them holding the buybox there are many ways to take the buybox including paying more for sponsored ads of the product, having the better price, overall better seller feedback, being FBA vs MFN. Having more inventory in Amazon network.
Though I wont deny that it happens, there are a lot of legit means to build reviews. Items eligible for Amazon Vine as an examples could add quite a few product reviews in three months. As well as the ability to contact customers within Amazons guidelines that have purchased from you. More detail would be helpful.
Seller_DmpA5Opgyzwu2
I had an instance where my Brand registered with amazon i had been selling a listing for over 3 years with over 100 reviews. A new Chinese seller "just launched" with zero feedback got the featured offer on my listing by selling at a lower price Shipping from China into the US marketplace...
We never shipped our brand products to China so it was obviously fake never mind the shipping cost would be more than what they listed OUR item for from China.
After endless hours with Brand Registry and support the seller finally removed the listing after about 5 customer feedback they were charged never got anything. I ordered from them and after 2 months nothing shipped and Brand registry wouldnt even reply to me about it.
How can Amazon allow Chinese sellers WITH LITERALLY ZERO HISTORY just launched to defraud customers and American brands with over 5 years of history of positive feedback. The Chinese know how to hurt you on Amazon, I was targeted twice after listing new best seller items.
Seller_OwFy0CK4sS1nZ
Amazon is a new Aliexpress. They do not care about US sellers.
Chinese sellers can have 20 accounts, fake reviews, counterfeit items.
They can display fake addresses on their seller profiles. They can hijack the listings. They can change products completely and still use same listings to bait the customers.
When you report them , you will hear that `` Your report is investigated and Amazon could not find violation.``
Most importantly, Chinese sellers do not pay income taxes. They take all income back to their home with 0 taxes and richen their countries.
Basically, the rules are for only US based sellers. Rules for Chinese sellers are different. This place became center of discrimination.
Seller_kUQeHGrF4Vkz0
Amazon US would be TEMU or Wish soon. All the Chinese Sellers needs to be scrutinized, or out right ban. We are not getting a fair shake from Amazon, as they (Chinese) are getting away scot free. We don't have a problem with a fair competition, but the "un-fair" practice we are facing against the Chinese Seller.
They are manipulating the ASIN, reviews, counterfeit products, false orders, feedback.,etc. You name it, they have done it, in a large industrial scale.
