2 pallets lost Oct 2024, no resolution
They just completely ignore all the case logs, I have all the documents ( signed PODS and Paid invoice) and they have confirmed the pallets have been received, but the items have never been checked in.
I keep opening/replying to case logs but they don't bother to answer.
Chat and telephone CS promise it will be looked at, but nothing ever happens.
Anyone any way to resolve this problem?
2 pallets lost Oct 2024, no resolution
They just completely ignore all the case logs, I have all the documents ( signed PODS and Paid invoice) and they have confirmed the pallets have been received, but the items have never been checked in.
I keep opening/replying to case logs but they don't bother to answer.
Chat and telephone CS promise it will be looked at, but nothing ever happens.
Anyone any way to resolve this problem?
5 replies
JiAlex_Amazon
Hello @Clothing_seller
Following on your post. For us to have a look, could you provide case ID related to this matter?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
