My new seller account has been suspended. Can anyone help with the reactivation?
My account was deactivated on July 13, 2024, for the reasons stated below. Despite my efforts to submit the necessary documents, I consistently receive the same response: "We don't have enough information to reactivate your account." This situation is quite frustrating.
Is there anyone who can assist me with this issue and clarify what information I may be missing? I am fully committed to maintaining a transparent and compliant business on Amazon. I am willing to provide any additional information needed to complete the verification process and reinstate my account.

My new seller account has been suspended. Can anyone help with the reactivation?
My account was deactivated on July 13, 2024, for the reasons stated below. Despite my efforts to submit the necessary documents, I consistently receive the same response: "We don't have enough information to reactivate your account." This situation is quite frustrating.
Is there anyone who can assist me with this issue and clarify what information I may be missing? I am fully committed to maintaining a transparent and compliant business on Amazon. I am willing to provide any additional information needed to complete the verification process and reinstate my account.

4 replies
Seller_4zBzdtgCyS9EI
that's a likely permanent suspension likely for IP violation.
Check your notifications in account health
READ THIS for more info, including the comments
Seller_7zu1dSvgw1JK8
@AmazonHelp @AmazonSellerSupport – Can you help to assist in clarifying the missing details?
Seller_7zu1dSvgw1JK8
Any person of Amazon can give a possitive answer? TKS!