no option to enter expiration date

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Seller_8FBmvXeiYZ3YH

no option to enter expiration date

For some reason the option to enter the expiration date when entering a outbound shipment has dissappeared and when i confirm and continue i get htis error message 1 Error

The expiration date requirements for one or more of your SKUs have changed. Please go back to step 1 and enter the expiration date for

How do i add the option back so i can enter the product expiration date ?

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Tags:Add a product
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2 replies
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Seller_zzpjLNG1CJuyp

i have the exact same problem right now, i know which product is the problem through trial and error - (amazon wouldnt tell me which product)

my best guess is - i went into "edit" the product listing and just changed everything to say it "expires" and requires a date

takes up to 24 hours, so we'll see if that works, really sad i got no help from support.

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Glenn_Amazon

Hi there @Seller_8FBmvXeiYZ3YH,

Thank you for reaching out with your issues with your shipment creation and your products with expiration dates. Can you please provide your most recent Seller Support case on the issue so I can review and see what options exist to troubleshoot? Thank you for your understanding.

-Glenn

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