UPS Charging for collection
@Simon_Amazon
Hi, a glitch is causing UPS to charge for collection. They want £6.25 from us each time, in cash!!
It is happening on all UPS tracking numbers beginning 1ZG01
This has happened before. We are all having to use old tracking numbers - not a long term solution!
Amazon, please liaise with UPS to get differently numbered tracking numbers for the Send to Amazon system.
Thank you.
UPS Charging for collection
@Simon_Amazon
Hi, a glitch is causing UPS to charge for collection. They want £6.25 from us each time, in cash!!
It is happening on all UPS tracking numbers beginning 1ZG01
This has happened before. We are all having to use old tracking numbers - not a long term solution!
Amazon, please liaise with UPS to get differently numbered tracking numbers for the Send to Amazon system.
Thank you.
9 replies
Seller_76AUwmqvSyRIM
Strangely, my tracking numbers from Monday's shipment began with 1ZG01 and I didn't have to pay.
At least you knew the fudge of using any old tracking number from the past, this ensures you don't get charged. Using old tracking numbers for shipment collection booking is neither here or there.
It's good you mentioned it as it is very useful that other sellers know about it.
Seller_JzVm29bKwifQs
use the website to book collection rather than phone system
Seller_HHpn9PXML3rLc
We nearly got charged the other day, but when we checked the tracking number we realised we had made a mistake and entered 1ZGO1 not 1ZG01 the difference being ZERO not a letter O in the number.
Seller_nXrmtrWLfJULN
@Julia_Amazon
Hi Julia, no reply on this case and no resolution so far. Can you please look into it?
