Application to sell products rejected
Hello all,
I work for a brick and mortar powersports store and recently set up an Amazon seller account for the store. We have a distributor that we get our oils, helmets, apparels, etc. from. However, when I apply to sell a certain product, such as 'helmets' on Amazon and send them the invoice from the distributor showing that we have, in fact, purchased products from a legitimate distributor, I am still getting declined and I can't for the life of me understand why. It has our store name and address, the distributor's name and address, and all of the items itemized. Tried reaching out to Amazon directly, but apparently you can't speak to this department on the phone and they just keep sending me the same automated messages online. Anyone else run into this issue?
2 replies
Seller_OvL8C4BJWiuS9
Assuming these are branded items? Just because you have an invoice from a distributor, does not give you permission to sell these items as a 3rd party seller on a marketplace. You may need a LOA from the brand itself.
Dougal_Amazon
Hello @Seller_nSaDHOkpKng7u,
My name is Dougal from the Community Manager Team and I would be happy to provide some additional context and resources you can use to obtain permission to sell another brands products.
As @Seller_OvL8C4BJWiuS9 mentioned, the BEST and easiest way to sell branded product is to reach out to your contact at the Brand. They can provide you an Letter Of Authorization, or they can add your selling account to their brand as an authorized reseller themselves.
If that is not feasible, please review the Apply to sell a product, category, or brand Seller University video which walks through the invoice requirements for application submission.
Hope these resources help and please let me know if you have any other questions.
Best, Dougal
