Hello,

One of the seller has made an complain about copyright product details page that we have taken their image from their storefront but actually it was taken from Google but we wasn't aware that images were belong to that seller.

I sent appeal to Amazon but got denied and asking me to provide more details but we don't what exactly information we need to provide.

If you would like to remove this policy violation record from your Account Health page, please submit one of the following:

-- An explanation for how the removed listings have not violated the Intellectual Property policy.

-- The documentation requested in the original listing removal notification.

-- An appeal after updating the listing product detail page to comply with the policy.

I need help with above 3 bullet points.

Thank you