FedEx Express options not appearing in Buy Shipping
Today i noticed that I do not have any FedEx Express Shipping options available through buy Shipping on any of my orders. I have reached out to seller support who has no idea what is going on and can not provide me with any assistance. I have also reached out to my FedEx rep, who connected me with technical support, but as far as they can see everything is working just fine on their end. I finally checked my account status in Amazon, which shows to be linked and active with no issues at all. I noticed a few forums made in the past where buyers are having the same issue, but do not see any solutions provided or posted. Does anyone know why this is happening and what can be done to have this corrected? Please let me know because at this point I am pretty desperate for some advice or assistance. Thanks in advance!
FedEx Express options not appearing in Buy Shipping
Today i noticed that I do not have any FedEx Express Shipping options available through buy Shipping on any of my orders. I have reached out to seller support who has no idea what is going on and can not provide me with any assistance. I have also reached out to my FedEx rep, who connected me with technical support, but as far as they can see everything is working just fine on their end. I finally checked my account status in Amazon, which shows to be linked and active with no issues at all. I noticed a few forums made in the past where buyers are having the same issue, but do not see any solutions provided or posted. Does anyone know why this is happening and what can be done to have this corrected? Please let me know because at this point I am pretty desperate for some advice or assistance. Thanks in advance!
5 replies
KJ_Amazon
Thanks for checking in with the forums about that issue.
Do you have your own FedEx account linked in Seller Central, or are you buying Buy Shipping services directly without your own linked account.
Can you share a Case ID that I can review?