Business verification
ARGHHHHHHHHHHHHHHHHH
Ok so my account is deactivated because the company is now dormant and i actually don't run it now. Amazon can't verify it because company house is striking it off.
So AMAZON put it in deactivated mode
So because my account is deactivated i can't close it and open up another account under an active business because my personal info matches the deactivated account.
I have to reactive the deactivated account to close it.
I can't activate it because of the verification process. No seller support replies because the account is deactivated. No possible way of actually speaking to someone.
So now i can't sell on another account
arghhhhhhhhhhhhhhhhhhhhhhhhhhh
Business verification
ARGHHHHHHHHHHHHHHHHH
Ok so my account is deactivated because the company is now dormant and i actually don't run it now. Amazon can't verify it because company house is striking it off.
So AMAZON put it in deactivated mode
So because my account is deactivated i can't close it and open up another account under an active business because my personal info matches the deactivated account.
I have to reactive the deactivated account to close it.
I can't activate it because of the verification process. No seller support replies because the account is deactivated. No possible way of actually speaking to someone.
So now i can't sell on another account
arghhhhhhhhhhhhhhhhhhhhhhhhhhh
2 replies
Simon_Amazon
Hello @Seller_xuYrVUFYC71Vf,
Here Simon from Amazon, happy to help.
Due to the nature of your issue, I will transfer your case to the Account Health Support Team.
Please work together with the team in order to be able to reactivate your account as soon as possible
Best,
Simon
Ash_AMZ
Hello @Seller_xuYrVUFYC71Vf,
Ash here to assist. It has been understood that you need help on the account reactivation.
Did you get any recent deactivation notification? If yes, kindly share it on this thread for better assistance.
So because my account is deactivated i can't close it and open up another account under an active business because my personal info matches the deactivated account.
Unfortunately, you would wouldn’t be able to close or delete the other account until you resolve the account violations.
Did you complete the identity verification? The verification of your identity is required by law for the use of a payment account.
To complete the identity verification please click on the Account Info > Identity Information.
Please click here to learn more on the KYC verifications.
If you have any further questions, please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
