Lost Buy Box
Hello @Nano_Amazon @Glenn_Amazon @Cooper_Amazon @Atlas_Amazon @Josh_Amazon
I see that you try to help in here regarding the "Buy Box" issue.
Kindly if you can take a look please .
We lost all buy box suddenly and and have no idea what caused it.
Nothing change, we lost buy box on these items even though we are the only seller of the ASINs.
Case ID: 15898311161
It's emergency and important for us.
We really need help.
Lost Buy Box
Hello @Nano_Amazon @Glenn_Amazon @Cooper_Amazon @Atlas_Amazon @Josh_Amazon
I see that you try to help in here regarding the "Buy Box" issue.
Kindly if you can take a look please .
We lost all buy box suddenly and and have no idea what caused it.
Nothing change, we lost buy box on these items even though we are the only seller of the ASINs.
Case ID: 15898311161
It's emergency and important for us.
We really need help.
6 replies
Nano_Amazon
Hello @Seller_M0VgisOWFb8Ma
Thanks for reaching out to Amazon Forums. I have contacted a dedicated team in charge of reviewing feature offer eligibility issues. They will investigate your case and provide you with an answer as soon as possible.
Be aware that this team can contact you directly if they require additional information or need to provide a resolution.
I will closely monitor the case and inform you of the outcome as soon as it is resolved.
Please refer to this help page, which outlines the eligibility criteria for the feature offer.
Thanks for your patience.
Nano